What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2003 Dodge RAM 3500

Typical pattern

3.1% of complaints about the 2003 Dodge RAM 3500 came in the first year, which is unremarkable for a 2003 vehicle — around the middle of the 228 model-years on record. The median complaint arrives at 8.1 yr in service. The most-reported system is air bags (80 complaints), typically at 12.8 yr or about 104,500 miles.

Complaints
320
Median age at failure
8.1 yr
Median mileage
79,168 n=189
Crash / fire / tow
4.4% of reports
Safety recalls
9 1 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Air bags
80 reports · 104,500 mi
12.8 yr
3.8%
Structure
53 reports · 85,000 mi
7.4 yr
3.8%
Steering
37 reports · 80,000 mi
11.3 yr
2.7%
Suspension
34 reports · 65,000 mi
5.3 yr
2.9%
Power train
26 reports · 52,000 mi
3.5 yr
19.2%
Other
17 reports · 99,000 mi
7.7 yr
0%

Safety recalls — NHTSA campaigns

15V312000 2015-05-27 Do not drive
Air bags:frontal:passenger side:inflator module

Chrysler (FCA US LLC) is recalling certain model year 2003 Dodge Ram 1500, 2500, and 3500 trucks manufactured August 29, 2002, to July 25, 2003 to address a safety defect in the passenger side frontal air bag inflator which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag. This recall addresses both the passenger side frontal air bags that were originally installed in the vehicles, as well as replacement air bags that may have been installed as replacement service parts. A replacement air bag may have been installed, as one example, if a

In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

13V528000 2013-11-06
Steering:linkages:tie rod assembly

Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.

A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

11V350000 2011-07-06
Steering:linkages:tie rod assembly

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAV

THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

10E013000 2010-05-03
Steering:gear box:shaft pitman

FABTECH IS RECALLING CERTAIN AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS93001 AND FT44039, INSTALLED FOR USE ON CERTAIN 2003 THROUGH 2008 DODGE 2500 4WD, 3500 4WD, AND 1500 4WD MEGA CAB VEHICLES. THE PITMAN ARM CAN FRACTURE AND BREAK AWAY FROM THE STEERING BOX CAUSING TOTAL LOSS OF STEERING CONTROL.

STEERING LOSS COULD RESULT IN A VEHICLE CRASH POSSIBLY RESULTING IN PROPERTY DAMAGE, INJURY OR DEATH.

07E104000 2007-12-11
Visibility:glass, side/rear

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

07E009000 2007-02-01
Suspension

CERTAIN LKI ENTERPRISES, INC., BRAND NAME SUPERLIFT SUSPENSION, PITMAN ARMS SOLD AS REPLACEMENT EQUIPMENT FOR 2003-2007 DODGE RAM 2500 AND 3500 4X4 LIGHT TRUCKS. DUE TO INADEQUATE HEAT TREATMENT DURING PRODUCTION, THE AFFECTED PITMAN ARMS MAY DEVELOP CRACKS IN THE UPPER SPLINED ATTACHMENT ATTACHMENT TO THE STEERING OUTPUT SHAFT. MOVEMENT BETWEEN THE PITMAN ARM AND THE OUTPUT SHAFT MAY DEFORM SPLINES, RESULTING IN PREMATURE WEAR AND FATIGUE FAILURE OF THE AFFECTED PITMAN ARM.

PITMAN ARM WEAR OR FAILURE MAY LEAD TO LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

05V462000 2005-10-06
Power train:automatic transmission:lever and linkage:column shift

ON CERTAIN PICKUP TRUCKS EQUIPPED WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS, IN AN ATTEMPT TO EXIT THE VEHICLE QUICKLY WITHOUT SHUTTING OFF THE ENGINE AND REMOVING THE KEY, THE DRIVER MAY INADVERTENTLY LEAVE THE AUTOMATIC TRANSMISSION SHIFT CONTROL IN INDICATED REVERSE.

THIS ERROR IS AN UNINTENDED ACTION THAT MAY RESULT IN A LACK OF TRANSMISSION PARK PAWL ENGAGEMENT AND POSSIBLY DELAYED REARWARD MOVEMENT OF THE VEHICLE.

03V212000 2003-06-05
Wheels:hubcap/cover

CERTAIN HEAVY DUTY PICKUP TRUCKS, THE ALUMINUM WHEELS MAY HAVE EXCESSIVE POROSITY IN THE CENTER HUB AREA WHICH CAN CAUSE A WHEEL TO CRACK.

THIS COULD CAUSE A LOSS OF VEHICLE CONTROL AND RESULT IN A CRASH WITHOUT WARNING.

03V033000 2003-02-05
Speed control

CERTAIN PICKUP TRUCKS, EQUIPPED WITH CUMMINS DIESEL ENGINES AND MANUAL TRANSMISSIONS, MAY EXPERIENCE AN ELEVATED IDLE SPEED AFTER EXTENDED CRUISE CONTROL USE.

THIS CAN RESULT IN UNINTENDED ACCELERATION AND A REDUCTION IN BRAKING EFFECTIVENESS, INCREASING THE RISK OF A CRASH.

In owners’ own words

Steering 6,500 mi 1.0 yr in service
WHILE DRIVING AT 50 MPH SUDDENLY STEERING WHEEL BECAME HARD TO TURN AND LOCKED UP. THIS WAS CAUSED BY THE STEERING GEAR BOX BEING TIGHTENED TOO TIGHT AT TIME OF MANUFACTURING, PER DEALERSHIP. THE DEALERSHIP REPLACED THE PART. *AK *NLM
Steering 45,600 mi 2.6 yr in service
POWER STEERING LOCKED UP AND COULDN'T TURN TO THE RIGHT. ALSO AFFECTED THE BRAKING SYSTEM AS IT HAS DIESEL ENGINE AND USES THE HYDRA-VAC SYSTEM. WITH NO WARNING IT LOCKED UP AND IT MADE IT ALMOST IMPOSSIBLE TO TURN TO THE RIGHT. TESTS SHOW THE PRESSURE WAS ABOVE NORMAL WHEN TAKEN TO A SHOP. JUST BOUGHT THIS TRUCK IN FEB OF 2005 AND AT THE TIME HAS 45600 MILES ON IT. E-MAILED CHRYSLER MOTOR COMPANY AND INQUIRED IF THEY HAVE HAD OTHER COMPLAINTS ABOUT THIS AND THEY REFUSED TO ANSWER. I DO HAVE THE OLD STEERING GEAR BOX AFTER THEY REPLACED IT ALONG WITH A SAMPLE OF THE FLUID. *JB
Steering 33,199 mi 2.8 yr in service
STEERING BOX GEARS DISINTEGRATED DUE TO MISALIGNMENT CAUSING STEERING WHEEL TO LOCK AND FAILURE OF RELATED SYSTEMS. POWER STEERING AND POWER BRAKES ARE TIED TO SAME PUMP SYSTEM. FORTUNATELY, I WAS IN PARKING LOT RATHER THAN TRAVELING DOWN FREEWAY WHEN FAILURE OCCURRED. *NM
Power train 17,500 mi 1.4 yr in service
WHILE VEHICLE WAS IN PARK AND TRANSMISSION SLIPPED OUT OF GEAR, AND VEHICLE ROLLED INTO A LAKE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Other RAM 3500 model years

2012201120102009200820072006200520042003200119991998

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