What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2009 Dodge RAM 3500

Typical pattern

0.8% of complaints about the 2009 Dodge RAM 3500 came in the first year, which is unremarkable for a 2009 vehicle — around the middle of the 212 model-years on record. The median complaint arrives at 5.4 yr in service. The most-reported system is steering (70 complaints), typically at 5.3 yr or about 48,220 miles.

Complaints
130
Median age at failure
5.4 yr
Median mileage
48,600 n=72
Crash / fire / tow
10% of reports
Safety recalls
5 2 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Steering
70 reports · 48,220 mi
5.3 yr
5.7%

Safety recalls — NHTSA campaigns

16V352000 2016-05-24 Do not drive
Air bags:frontal:passenger side:inflator module

Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, o

These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants

15V313000 2015-05-27 Do not drive
Air bags:frontal:driver side:inflator module

Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

13V529000 2013-11-06
Steering:linkages:tie rod assembly

Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

11V350000 2011-07-06
Steering:linkages:tie rod assembly

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAV

THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

09V005000 2009-01-09
Steering:linkages:tie rod assembly

CHRYSLER IS RECALLING 32,782 MY 2008-2009 DODGE RAM 2500, 3500 AND 3500 CAB CHASSIS PICKUP TRUCKS EQUIPPED WITH POWERS AND SONS STEERING LINKAGE. THE STEERING LINKAGE DRAG LINK INNER TIE ROD TO PITMAN ARM BALL STUD MAY FRACTURE. ALSO THE STEERING LINKAGE DAMPER ATTACHING THE BRACKET MAY YIELD AND SHIFT ON THE LINKAGE.

THIS COULD RESULT IN A LOSS OF STEERING CONTROL AND THE RESTRICTED ABILITY TO TURN THE VEHICLE IN ONE DIRECTION INCREASING THE RISK OF A CRASH WITHOUT WARNING.

In owners’ own words

Steering mileage not reported 5 mo in service
TL*THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V005000 (STEERING:LINKAGES:TIE ROD ASSEMBLY). THE AUTHORIZED DEALER STATED THAT THE PART FOR THE RECALL REPAIR WAS ON A MASSIVE BACK ORDER, CONSISTING OF 47,000 CONSUMERS. THE CONTACT WAS PLACED ON A WAITING LIST. THERE HAD BEEN NO FAILURE TO DATE. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 500.
Steering 29,000 mi 1.8 yr in service
TL*THE CONTACT OWNS A 2009 DODGE RAM 3500. WHILE MAKING A LEFT TURN 5 MPH THE TIE ROD BROKE CAUSING A LOSS OF THE STEERING CONTROL AND THE RESTRICTED ABILITY TO TURN THE VEHICLE IN ONE DIRECTION. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY REPLACED THE TIE ROD. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 29,000. UPDATED 10/05/10 *BF THE CONSUMER WAS TOLD THAT AN IMPROPERLY GEOMETRY AT THE TIME OF INITIAL FACTORY INSTALLATION MAY LEAD TO PREMATURE FAILURE. UPDATED 10/07/10. *JB
Steering 40,000 mi 2.3 yr in service
TL*THE CONTACT OWNS A 2009 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 30 MPH, THE TIE ROD BROKE ON THE FRONT DRIVER SIDE. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE OFF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIANS STATED THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Other RAM 3500 model years

2012201120102009200820072006200520042003200119991998

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