What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2012 Dodge RAM 3500

Typical pattern

4.2% of complaints about the 2012 Dodge RAM 3500 came in the first year, which is unremarkable for a 2012 vehicle — around the middle of the 201 model-years on record. The median complaint arrives at 2.9 yr in service. The most-reported system is steering (223 complaints), typically at 2.3 yr or about 25,500 miles.

Complaints
504
Median age at failure
2.9 yr
Median mileage
47,000 n=240
Crash / fire / tow
5% of reports
Safety recalls
0

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Steering
223 reports · 25,500 mi
2.3 yr
1.8%
Electrical system
46 reports · 114,000 mi
6.4 yr
10.9%
Suspension
36 reports · 22,000 mi
2.5 yr
0%
Engine
35 reports · 73,000 mi
3.5 yr
2.9%
Fuel / propulsion
29 reports · 124,000 mi
3.3 yr
3.4%
Power train
28 reports · 73,000 mi
5.9 yr
7.1%
Wheels
15 reports · 74,820 mi
4.7 yr
13.3%
Air bags
15 reports · 105,000 mi
4.0 yr
13.3%

In owners’ own words

Electrical system 19,000 mi 2.3 yr in service crash / fire / tow
DRIVER SIDE CONTROL FOR POWER WINDOWS/POWER LOCKS - SMOLDERED, SMOKED AND THEN STARTED SMALL FIRE. LOTS OF SMOKE - TO THE POINT WE WERE SICK FROM FUMES. DOORS AND WINDOW POWER OPERATION CEASED. THE ENTIRE CONTROL PANEL MELTED AND NEED TO BE EXTINGUISHED. *TR
Electrical system mileage not reported 3.2 yr in service
TL*THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 14V635000 (FUEL SYSTEM: DIESEL AND ENGINE: ENGINE COOLING DIESEL. HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ
Electrical system 60,000 mi 3.4 yr in service
RECALLS: P65 DIESEL FUEL HEATER, POTENTIAL FUEL LEAK AND FIRE. RAM DOES NOT HAVE PARTS TO FIX, REFUSES LOANER VEHICLE UNTIL PARTS ARE AVALIABLE. VEHICLE NOT SAFE TO DRIVE N49 LEFT TIE ROD, REQUESTED APPOINTMENT TO HAVE REPAIRED APPOINTMENT NEVER MADE BY DEALER. EMMISSION CONTROL PROBLEMS RELATED TO O2 SENSORS AND WIRING, PAID $387 TO HAVE REPAIRS MADE, NOT REPAIRED AND NOT UNDER WARRANTY ACCORDING TO RAM. ENGINE STOPS RUNNING REQUIRES CODE CLEARING THRU OBD2 SYSTEM TO GET RUNNING OUT OF "LIMP" MODE. DEALERS AWARE OF ISSUES, MULTIPLE TSB, BUT NO FIX WORKS.
Suspension 19,678 mi 1.6 yr in service
PULLING INTO A PARKING SPOT AND TURNED WHEEL. LEFT LOWER TIE ROD BOLT SNAPPED. *TR

Other RAM 3500 model years

2012201120102009200820072006200520042003200119991998

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