What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2004 Dodge RAM 3500

Typical pattern

8.4% of complaints about the 2004 Dodge RAM 3500 came in the first year, which is unremarkable for a 2004 vehicle — around the middle of the 236 model-years on record. The median complaint arrives at 7.8 yr in service. The most-reported system is power train (65 complaints), typically at 1.8 yr or about 15,660 miles.

Complaints
274
Median age at failure
7.8 yr
Median mileage
69,786 n=192
Crash / fire / tow
22.3% of reports
Safety recalls
7

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
65 reports · 15,660 mi
1.8 yr
56.9%
Air bags
43 reports · 130,000 mi
11.8 yr
4.7%
Steering
41 reports · 101,270 mi
10.3 yr
4.9%
Suspension
30 reports · 87,100 mi
7.2 yr
3.3%
Electrical system
15 reports · 93,500 mi
8.1 yr
20%

Safety recalls — NHTSA campaigns

14V770000 2014-12-03
Air bags

Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive i

In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

13V528000 2013-11-06
Steering:linkages:tie rod assembly

Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.

A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

11V350000 2011-07-06
Steering:linkages:tie rod assembly

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAV

THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

10E013000 2010-05-03
Steering:gear box:shaft pitman

FABTECH IS RECALLING CERTAIN AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS93001 AND FT44039, INSTALLED FOR USE ON CERTAIN 2003 THROUGH 2008 DODGE 2500 4WD, 3500 4WD, AND 1500 4WD MEGA CAB VEHICLES. THE PITMAN ARM CAN FRACTURE AND BREAK AWAY FROM THE STEERING BOX CAUSING TOTAL LOSS OF STEERING CONTROL.

STEERING LOSS COULD RESULT IN A VEHICLE CRASH POSSIBLY RESULTING IN PROPERTY DAMAGE, INJURY OR DEATH.

07E104000 2007-12-11
Visibility:glass, side/rear

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

07E009000 2007-02-01
Suspension

CERTAIN LKI ENTERPRISES, INC., BRAND NAME SUPERLIFT SUSPENSION, PITMAN ARMS SOLD AS REPLACEMENT EQUIPMENT FOR 2003-2007 DODGE RAM 2500 AND 3500 4X4 LIGHT TRUCKS. DUE TO INADEQUATE HEAT TREATMENT DURING PRODUCTION, THE AFFECTED PITMAN ARMS MAY DEVELOP CRACKS IN THE UPPER SPLINED ATTACHMENT ATTACHMENT TO THE STEERING OUTPUT SHAFT. MOVEMENT BETWEEN THE PITMAN ARM AND THE OUTPUT SHAFT MAY DEFORM SPLINES, RESULTING IN PREMATURE WEAR AND FATIGUE FAILURE OF THE AFFECTED PITMAN ARM.

PITMAN ARM WEAR OR FAILURE MAY LEAD TO LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

05V462000 2005-10-06
Power train:automatic transmission:lever and linkage:column shift

ON CERTAIN PICKUP TRUCKS EQUIPPED WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS, IN AN ATTEMPT TO EXIT THE VEHICLE QUICKLY WITHOUT SHUTTING OFF THE ENGINE AND REMOVING THE KEY, THE DRIVER MAY INADVERTENTLY LEAVE THE AUTOMATIC TRANSMISSION SHIFT CONTROL IN INDICATED REVERSE.

THIS ERROR IS AN UNINTENDED ACTION THAT MAY RESULT IN A LACK OF TRANSMISSION PARK PAWL ENGAGEMENT AND POSSIBLY DELAYED REARWARD MOVEMENT OF THE VEHICLE.

In owners’ own words

Power train 6,500 mi 5 mo in service crash / fire / tow
DODGE RAM 3500 WITH CUMMINS DIESEL. I GOT OUT OF THE TRUCK ON AN ABSOLUTELY FLAT PARKING LOT, BELIEVING IT TO BE IN PARK. WALKED 30-40 FEET AND THEN VEHICLE BEGAN MOVING IN REVERSE GEAR AT IDLE AND HIT A CAR. DODGE PERSONNEL HAVE TOLD ME THAT DUE TO THE HIGH TORQUE, IT IS PHYSICALLY IMPOSSIBLE TO EXIT THE VEHICLE. AS SOON AS THE FOOT IS REMOVED FROM THE BREAK, IF IT IS IN GEAR IT WILL MOVE AT A PACE FASTER THAN A PERSON CAN EXIT.
Power train 1,100 mi 1.3 yr in service
CONSUMER COMPLAINED ABOUT FRONT DRIVESHAFT PROBLEM. IT WAS CAUSING THE VEHICLE TO VIBRATE WHILE DRIVING AT HIGHWAY SPEED. MANUFACTURER WAS AWARE OF THE DRIVE SHAFT PROBLEM. MANUFACTURER OFFERED TO REPAIR THE DEFECT AT A TIME WHICH WAS NOT CONDUCIVE TO THE CONSUMER.*AK *TC
Power train 16,000 mi 9 mo in service crash / fire / tow
CONSUMER WAS UNDER THE IMPRESSION THAT THE VEHICLE WAS IN PARK . AFTER LEAVING THE VEHICLE RUNNING VEHICLE SLIPPED INTO REVERSE AND ROLLED BACKWARDS,COLLIDING WITH A VEHICLE BEHIND IT. WHEN THE GEAR SHIFTER WAS PUT IN PARK CONSUMER WAS UNAWARE THAT THE SHIFTER NEEDED TO BE HOOKED OVER AND SEATED TO THE RIGHT. THERE WERE NO INJURIES INVOLVED. POLICE ARRIVED, BUT,NO ONE WAS CITED. *AK
Electrical system mileage not reported 10 mo in service crash / fire / tow
ABS LIGHT CAME ON. AIR CONDITIONER WENT OFF AND ON. WENT TO STOP AT AN INTERSECTION , AND HEARD A POP, AND BRAKES WENT TO THE FLOOR. FINALLY STOPPED WITH EMERGENCY BRAKE. A MAN CAME RUNNING SAYING GET OUT THAT IT WAS ON FIRE. CALLED THE FIRE DEPT. THIS IS A NEW TRUCK WITH 8,000 MILES ON IT. WE ARE WAITING FOR A REP FROM CHRYSLER TO INVESTIGATE. THEY WOULD NOT EVEN PUT US IN A RENTAL UNTIL THEY GOT TO IT. WE COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE. WE PURCHASED THIS VEHICLE OUT OF TOWN AT BRUBAKER BUT HAD TO HAVE IT TOWED TO A LOCAL DEALERSHIP. *LA

Other RAM 3500 model years

2012201120102009200820072006200520042003200119991998

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