What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2011 Dodge RAM 3500

Typical pattern

4.4% of complaints about the 2011 Dodge RAM 3500 came in the first year, which is unremarkable for a 2011 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 3.5 yr in service. The most-reported system is steering (167 complaints), typically at 3.3 yr or about 42,000 miles.

Complaints
297
Median age at failure
3.5 yr
Median mileage
48,700 n=156
Crash / fire / tow
5.1% of reports
Safety recalls
0

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Steering
167 reports · 42,000 mi
3.3 yr
1.8%
Suspension
28 reports · 34,500 mi
3.4 yr
0%
Engine
21 reports · 70,000 mi
4.8 yr
9.5%
Electrical system
17 reports · 96,000 mi
6.8 yr
11.8%

In owners’ own words

Steering 500 mi 3 mo in service
WHEN MAKING A RIGHT TURN MY 2011 DODGE RAM 3500 STEERING LOCKED FOR JUST A SECOND. NO ACCIDENT OCCURRED BUT IT DID SCARE THE DAYLIGHTS OUT OF ME. THERE WAS NO CONTROL FOR JUST A SECOND. THIS HAS NO RE-OCCURRED BUT I HAVE SLOWED DOWN ON MY TURNS. I NOTIFIED THE DEALER AND HAVE A APPOINTMENT THIS NEXT WEEK. *TR
Steering 17,000 mi 9 mo in service
TL* THE CONTACT OWNS A 2011 DODGE 3500 MEGACAB 4X4. THE CONTACT WAS ATTEMPTING TO PARK AND AS HE STEERED TO THE RIGHT, THE FRONT PASSENGER SIDE TIE ROD FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING: LINKAGES: TIE ROD ASSEMBLY). THE CONTACT STATED THAT THE TIE ROD FAILURE WAS AN INTERMITTENT OCCURRENCE. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 31,149.
Steering 13,000 mi 1.5 yr in service
THIS TRUCK HAS DEVELOPED A DRAMATIC SHIMMY/WOBBLE IN THE FRONT END WHEN DRIVING AT FREEWAY SPEEDS 70 MPH AND HITTING BUMPS OR EXPANSION JOINTS. DEALERSHIP HAS REPLACED STEERING DAMPER BUT THAT DID NOT FIX THE SITUATION. *TR
Electrical system 450 mi 1.1 yr in service
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT WAS DRIVING 10 MPH WHEN THE BRAKES WERE DEPRESSED BUT VEHICLE FAILED TO STOP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 450 AND THE CURRENT MILEAGE WAS 5,600. UPDATED 01/18/12 LJ THE CONSUMER STATED THE PROBLEM WAS WITH THE FACTORY INSTALLED TRAILER BRAKE CONTROLLER. IT DID NOT APPLY THE TRAILER BRAKES PROPERLY. IT WOULD WORK, WHEN THE MANUAL LEVEL WAS USED, BUT NOT WHEN THE TRUCK BRAKES WERE APPLIED. UPDATED 01/19/12

Other RAM 3500 model years

2012201120102009200820072006200520042003200119991998

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