3.4% of complaints about the 2012 Ford Flex came in the first year, which is unremarkable for a 2012 vehicle — around the middle of the 201 model-years on record. The median complaint arrives at 6.3 yr in service. The most-reported system is steering (24 complaints), typically at 9.4 yr or about 59,620 miles.
Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
An improperly inflated air bag increases the risk of injury in the event of a crash.
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
POWER STEERING ASSIST FAILS; DRIVING AND THE POWER STEERING STOPS WORKING, SOMETIMES UNEXPECTEDLY. VERY DANGEROUS! IT IS SPORADIC--SOMETIMES IT WORKS AND OTHER TIMES IT DOES NOT WORK. USUALLY HAPPENS WHEN STATIONARY, AND TURNING IT ON--POWER STEERING WILL NOT ENGAGE FOR SEVERAL SECONDS. ONCE IT HAPPENED WHEN DRIVING AND I WAS LUCKY TO PULL OVER CAR. TURNED IT OFF AND BACK ON AND IT STARTED WORKING.
I AM NOT SURE IF I HAVE TAKATA AIR BAGS, HOWEVER THE AIR BAG LIGHT HAS BEEN ON FOR OVER A YEAR. THE STEERING TAKES ADDITIONAL STRENGTH TO TURN AT LOWER SPEEDS. IT DOES NOT MATTER WHERE THE CAR IS DRIVEN FOR THE STEERING ISSUE, IT HAPPENS ON CITY STREETS, THE HIGHWAY IF TURNING AT SLOWER SPEEDS. THE RACK AND PINION AND POWER STEERING PUMP HAVE BEEN REPLACED DID NOT FIX THE ISSUE.
I'VE HAD PROBLEMS WITH POWER STEERING FAULTING. I'VE CALLED DEALER AND THEY SAID THEY DIDN'T KNOW ANYTHING ABOUT IT. I WOULD TURN OFF CAR AND IT WOULD WORK AGAIN BUT NOW IT WON'T. THERE IS NO POWER STEERING. THIS HAPPENED AT HOME WHEN I FIRST TURN ON CAR