What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2011 Jeep Compass

Typical pattern

6.7% of complaints about the 2011 Jeep Compass came in the first year, which is unremarkable for a 2011 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 7.7 yr in service. The most-reported system is power train (38 complaints), typically at 5.6 yr or about 70,000 miles.

Complaints
283
Median age at failure
7.7 yr
Median mileage
70,000 n=197
Crash / fire / tow
5.3% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
38 reports · 70,000 mi
5.6 yr
0%
Engine
30 reports · 73,000 mi
7.7 yr
3.3%
Other
27 reports · 99,000 mi
8.8 yr
3.7%
Suspension
26 reports · 129,000 mi
11.1 yr
7.7%
Structure
23 reports · 98,500 mi
10.0 yr
13%
Electrical system
20 reports · 59,000 mi
6.2 yr
5%
Steering
19 reports · 63,500 mi
8.3 yr
5.3%
Air bags
18 reports · 49,215 mi
6.2 yr
16.7%

Safety recalls — NHTSA campaigns

16V668000 2016-09-15
Seat belts:pretensioner

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

13V233000 2013-06-04
Air bags:side/window

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2012 Jeep Compass and Patriot vehicles manufactured May 6, 2008, through July 20, 2012. The affected vehicles have a software error which may result in a delayed deployment or non-deployment of the seatbelt pre-tensioners and/or side airbags.

In the event of a rollover necessitating airbag deployment, the software error can lead to a delayed deployment or non-deployment of the side curtain airbag and/or seatbelt pre-tensioners. As a result, vehicle occupants have an increased risk of injury in a crash.

11V315000 2011-06-08
Steering:column

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.

A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.

In owners’ own words

Steering 1,000 mi 10 mo in service
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING COLUMN SEIZED AND THE VEHICLE UNEXPECTEDLY STALLED. THE ENGINE RESTARTED AND RESUMED NORMALLY. THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Steering 16,080 mi 2.2 yr in service
I LEFT WORK FROM DOWNTOWN PITTSBURGH AT 4:15 PM, AND WHILE CROSSING OUTBOUND ON THE VETRANS BRIDGE, MY JEEP TURNED ITSELF OFF. THE STEERING BECAME EXTREMELY TOUGH, AND I WAS BARELY ABLE TO GET TO THE SIDE OF THE ROAD. I TURNED OFF THE JEEP, TURNED IT BACK ON, AND THANKFULLY IT STARTED AGAIN. IF TRAFFIC WAS MOVING FASTER, LIKE IT USUALLY DOES, I WOULD HAVE CAUSED A WRECK. *TR
Steering mileage not reported 5.4 yr in service
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE PARKING, THE INSTRUMENT PANEL LIGHTS TURNED OFF AND THE HORN MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING WHEEL COMPASS MODULAR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Suspension 1,100 mi 1.2 yr in service
MOST OF THE TIME WHEN MAKING A SLOW RIGHT TURN ON UNEVEN ROAD, YOU CAN HEAR A LOAD POPPING OR SNAPPING SOUND COMING FROM THE LEFT FRONT AREA, OF THE LOWER CONTROL ARM. ALMOST SOUNDS AS BOLTS ARE SNAPPING APART. *TR

Other Compass model years

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