What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2019 Jeep Compass

Typical pattern

13.8% of complaints about the 2019 Jeep Compass came in the first year, which is unremarkable for a 2019 vehicle — around the middle of the 191 model-years on record. The median complaint arrives at 4.5 yr in service. The most-reported system is engine (158 complaints), typically at 4.5 yr or about 6,673 miles.

Complaints
580
Median age at failure
4.5 yr
Median mileage
10,000 n=175
Crash / fire / tow
6.7% of reports
Safety recalls
2

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
158 reports · 6,673 mi
4.5 yr
3.2%
Electrical system
145 reports · 30,000 mi
4.5 yr
5.5%
Other
84 reports · 4,300 mi
5.0 yr
2.4%
Service brakes
37 reports · 10,000 mi
3.5 yr
10.8%
Power train
36 reports · 22,000 mi
4.2 yr
11.1%
Steering
19 reports · 37,000 mi
3.4 yr
5.3%
Speed control
15 reports · 2,500 mi
4.6 yr
20%

Safety recalls — NHTSA campaigns

20V208000 2020-04-09
Visibility:windshield wiper/washer:linkages

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Reduced visibility increases the risk of a crash.

18V523000 2018-08-09
Service brakes, hydraulic:foundation components:disc:caliper

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

A reduction of braking performance can increase the risk of a crash.

In owners’ own words

Electrical system 130 mi 5 mo in service
PARKED CAR NEAR STORE. CAME OUT FIVE MINUTES LATER AND STEPPED ON BRAKE AND PUSHED START BUTTON. CAR THOUGHT IT WAS RUNNING. PUT IN REVERSE.CAR DIDN'T MOVE.I SPENT A FEW MINUTES TRYING TO START. GOT OUT OF CAR AND DASH LIGHT SAID ENGINE WAS RUNNING. FINALLY STARTED AFTER A FEW MORE MINUTES. 130 MILES ON THE CAR. GLAD I WASN'T ON RAILROAD TRACKS.
Electrical system 526 mi 5 mo in service
VEHICLE WON'T START. IT'S THE THIRD TIME IN A WEEK. THE FIRST ONE TAKE 10 MINUTES TO START, THE SECOND TIME 15 TO 20 MINUTES AND THE THIRD TIME I CALL THE DEALER AND THEY SEND A TOW TRUCK(ALL TIMES THE VEHICLE WAS STATIONARY). THEY USE JUMPER CABLES. THEY SAID IN THAT MOMENT THAT BROBABLY IS THE BATTERY BUT THEY LEAVE UNTIL NEXT DAY. NEXT DAY CALL ME TO PICK MY COMPASS AND THEY SAID THAT IT'S NOT THE BATTERY THAT THE BATTERY IT'S OK AND THEY DON'T FIND NOTHING. I'M WORRIED BECAUSE I SEARCH ONLINE AND I'M NOT THE FIRST ONE WITH THE PROBLEM.
Electrical system 500 mi 6 mo in service
THE CAR RANDOMLY FAILS TO START WITH THE PUSH OF THE START BUTTON. IT SAYS TO PRESS THE BRAKE PEDAL AND THE BUTTON TO START, HOWEVER IT WILL NOT WORK. NOTHING HAPPENS. EVENTUALLY IT WILL START, COULD BE 1 MINUTE, COULD BE 10 OR 15 MINUTES. SOMETHING IS OBVIOUSLY WRONG. SERVICE OF COURSE COULD NOT DUPLICATE THE ISSUE, SO NOTHING WAS FIXED. IT HAS HAPPENED AROUND 5 TIMES IN THREE WEEKS. CAR IS BRAND NEW. I ASSUME THIS IS SOME ISSUE AFFECTING MORE THAN JUST MY VEHICLE. IF THE START BUTTON DOESN'T WORK, THERE IS NO OVER RIDING WAY TO START THE CAR.
Engine 100 mi 5 mo in service
THIS IS A RAND NEW VEHICLE WITH LESS THAN 100 MILES. INTERMITTENT STARTING. WILL NOT START CONSISTANTLY. KNOWN PROBLEM WITH THE VEHICLE, NEEDS A SOFTWARE UPGRADE BUT STILL DO NOT HAVE ONE. THIS IS A SAFETY ISSUE, AS YOU CAN PUT THE VEHICLE IN GEAR WITHOUT THE ENGINE E RUNNING AS THE VEHICLE THINKS THE ENGINE IS RUNNING BUT IT IS NOT!. THE DEALERSHIP HAS ACKNOWLEDGED THE PROBLEM BUT DOES NOT HAVE A FIX. STAR CASE S1808000285 NO REPAIR

Other Compass model years

20242022202120202019201820172016201520142013201220112010200920082007

How to read this