What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2020 Jeep Compass

Typical pattern

7.8% of complaints about the 2020 Jeep Compass came in the first year, which is unremarkable for a 2020 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 4.1 yr in service. The most-reported system is engine (79 complaints), typically at 4.0 yr or about 8,000 miles.

Complaints
258
Median age at failure
4.1 yr
Median mileage
19,126 n=50
Crash / fire / tow
5% of reports
Safety recalls
1

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
79 reports · 8,000 mi
4.0 yr
2.5%
Electrical system
65 reports · 34,000 mi
4.0 yr
3.1%
Other
29 reports · 700 mi
4.3 yr
6.9%
Power train
28 reports · 35,000 mi
4.8 yr
3.6%

Safety recalls — NHTSA campaigns

20V208000 2020-04-09
Visibility:windshield wiper/washer:linkages

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Reduced visibility increases the risk of a crash.

In owners’ own words

Engine 2,600 mi 10 mo in service
TWICE NOW, THE VEHICLE HAS COMPLETELY SHUT OFF WHILE DRIVING. THE FIRST TIME HAPPENED AT A RED LIGHT. THIS VEHICLE HAS AUTOMATIC ENGINE SHUT OFF WHEN YOU PRESS ON THE BRAKE, BUT WHEN YOU RELEASE THE BRAKE, THE ENGINE IS SUPPOSED TO COME BACK ON. WHEN I WAS AT THE RED LIGHT, THE ENTIRE VEHICLE SHUT OFF AND I NEEDED TO PUT THE CAR IN PARK AND RESTART THE VEHICLE. THIS HAPPENED AGAIN WHILE I WAS MAKING A U TURN A FEW WEEKS LATER. AS I WAS TURNING THE CAR, THE ENTIRE VEHICLE SHUT OFF AND I LUCKILY ROLLED TO THE EDGE OF THE ROAD TO PUT THE CAR IN PARK AND TURN THE VEHICLE BACK ON.
Engine 700 mi 11 mo in service
VEHICLE HAS SHUT OFF WHILE DRIVING ON TWO OCCASIONS. BOTH TIMES I HAD SLOWED TO A STOP AND WHEN I HIT THE GAS TO REACCELERATE AT A GREEN LIGHT THE CAR SHUT OFF. THE INFOTAINMENT SCREENS REMAINED ON AND THE LIGHTS ON THE SHIFT KNOB STARTED TO BLINK. I HAD TO PUT THE CAR INTO PARK, TURN IT OFF AND RESTART IT ALL WHILE SITTING AT AN INTERSECTION. IT WAS NOT A QUICK PROCESS. THE CAR HAS AN IDLE FEATURE TO SAVE ON GAS HOWEVER THIS WAS NOT THE FEATURE IN ACTION THE CAR WAS OFF COMPLETELY.
Engine 10,200 mi 11 mo in service
MY 2020 COMPASS STALLS WHILE DRIVING ON THE STREET AND FREEWAY AND WHILE TURNING. I HAVE HAD THIS HAPPEN 6 OR 7 TIMES AND ONE TIME A GUY SLAMMED ON HIS BRAKES AND SWERVED AROUND ME SO HE DIDN'T HIT ME. I TOOK IT TO THE DEALER 2 TIMES AND ITS BEEN IN THE SHOP FOR 25 DAYS AND I PROVIDED VIDEO PROOF OF THE ISSUE AND THE DEALER SAID IF THEY DON'T SEE IT THEY WON'T DO ANYTHING. THE CAR KEEPS GETTING DIFFERENT CHECK ENGINE CODES AND THEY JUST CLEAR THEM. THERE IS OBVIOUSLY AND ISSUE THE DEALER WON'T VERIFY DRIVING THE CAR TWO MILES. THERE IS CLEARLY AN ELECTRICAL ISSUE.
Electrical system 700 mi 11 mo in service
VEHICLE HAS SHUT OFF WHILE DRIVING ON TWO OCCASIONS. BOTH TIMES I HAD SLOWED TO A STOP AND WHEN I HIT THE GAS TO REACCELERATE AT A GREEN LIGHT THE CAR SHUT OFF. THE INFOTAINMENT SCREENS REMAINED ON AND THE LIGHTS ON THE SHIFT KNOB STARTED TO BLINK. I HAD TO PUT THE CAR INTO PARK, TURN IT OFF AND RESTART IT ALL WHILE SITTING AT AN INTERSECTION. IT WAS NOT A QUICK PROCESS. THE CAR HAS AN IDLE FEATURE TO SAVE ON GAS HOWEVER THIS WAS NOT THE FEATURE IN ACTION THE CAR WAS OFF COMPLETELY.

Other Compass model years

20242022202120202019201820172016201520142013201220112010200920082007

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