What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2013 RAM 2500

Typical pattern

5.9% of complaints about the 2013 RAM 2500 came in the first year, which is unremarkable for a 2013 vehicle — around the middle of the 210 model-years on record. The median complaint arrives at 3.9 yr in service. The most-reported system is engine (43 complaints), typically at 3.5 yr or about 30,000 miles.

Complaints
273
Median age at failure
3.9 yr
Median mileage
35,000 n=217
Crash / fire / tow
7.7% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
43 reports · 30,000 mi
3.5 yr
2.3%
Electrical system
41 reports · 51,000 mi
4.1 yr
9.8%
Steering
31 reports · 35,000 mi
4.2 yr
6.5%
Suspension
23 reports · 44,080 mi
4.3 yr
4.3%
Other
23 reports · 24,000 mi
5.8 yr
8.7%
Fuel / propulsion
22 reports · 30,000 mi
2.3 yr
0%
Power train
22 reports · 64,000 mi
5.6 yr
22.7%

Safety recalls — NHTSA campaigns

19V347000 2019-05-09
Latches/locks/linkages:tailgate:latch

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

18E096000 2018-10-16
Steering:linkages

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.

17V824000 2017-12-21
Equipment

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

17V821000 2017-12-20
Power train:automatic transmission:lever and linkage:column shift

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake ped

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

17V562000 2017-09-12
Engine and engine cooling:engine:diesel

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

The leaking water pump can increase the risk of an engine compartment fire.

17V499000 2017-08-10
Wheels

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.

17V302000 2017-05-09
Air bags

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

16V739000 2016-10-13
Electrical system:alternator/generator/regulator

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.

If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

16E041000 2016-05-16
Equipment

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

15V461000 2015-07-23
Equipment:electrical:radio/tape deck/cd etc.

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

In owners’ own words

Electrical system 8,500 mi 1.4 yr in service
BLUE TOOTH PHONE SYSTEM FAILED. RADIO WAS REPLACED. SIRIUS RADIO SIGNAL DROPS OUT, SHOWS :ACQUIRING SIGNAL:. WILL PLAY THEN DO IT AGAIN. DEALER, BRYANT CHRYSLER IS TRYING TO CONTACT CHRYSLER FOR A FIX. CHRYSLER ISN'T RESPONDING. *TR
Electrical system 10 mi 9 mo in service
DEAD PEDAL FROM COMPLETE STOP, DEAD PEDAL OFF AND ON THE THROTTLE. SAFETY HAZARD!! *TR
Electrical system 12,000 mi 11 mo in service
CALIBRATION ISSUE WITH DEF ON DEF TANK. CURRENTLY DRIVE VEHICLE SINCE NEW WITH A PROGRAMMER BY MY SIDE DUE TO VEHICLE BEING A PIECE OF [XXX]. CORPORATE GREED!!!! 30 YEARS IN AUTOMOTIVE AND NOW GOING TO TOYOTA HA!! [XXX] NEED TO GET YOUR [XXX] TOGETHER. 53,000 DOLLAR TRUCK IS A PIECE OF [XXX] AND YOU DUMB [XXX] CANT EVEN TELL THE CUSTOMERS THAT YOU SCREWED UP AND HAVE A FIX. TO [XXX] WITH AMERICAN MADE IRON. AND ALL THE [XXX] THAT SAY THEY STAND BEHIND THEIR PRODUCT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine 14,600 mi 1.8 yr in service
DURING NORMAL DRIVING WHEN TURNING OR CHANGING LANES AND TRYING TO ACCELERATE RAPIDLY TO MERGE INTO MOVING TRAFFIC, THE TRUCK WILL STOP RESPONDING VIA ACCELERATOR COMPLETELY. THE TRACTION CONTROL IS ON, BUT NOT ACTIVE DURING THIS EFFECT. BASICALLY ANYTIME I ACCELERATE RAPIDLY FROM A STOP THE TRUCK DOES NOT RESPOND AND LEAVES ME DEAD IN THE WATER. *TR

Other 2500 model years

20252022202120202019201820172016201520142013

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