What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2020 RAM 2500

Typical pattern

9.1% of complaints about the 2020 RAM 2500 came in the first year, which is unremarkable for a 2020 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 2.6 yr in service. The most-reported system is fuel / propulsion (40 complaints), typically at 2.1 yr or about 7,000 miles.

Complaints
231
Median age at failure
2.6 yr
Median mileage
10,000 n=75
Crash / fire / tow
10% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Fuel / propulsion
40 reports · 7,000 mi
2.1 yr
0%
Engine
33 reports · 10,000 mi
2.9 yr
9.1%
Fuel system, diesel
31 reports · 35,000 mi
2.5 yr
16.1%
Other
20 reports · 1,800 mi
2.8 yr
5%
Electrical system
20 reports · 40,500 mi
3.2 yr
15%
Power train
19 reports · 8,000 mi
3.2 yr
10.5%

Safety recalls — NHTSA campaigns

25V010000 2025-01-16
Air bags:side/window:curtain:inflator

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

22V904000 2022-12-08
Structure:body:tailgate:hinge and attachments

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

22V835000 2022-11-10
Power train:automatic transmission

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

22V140000 2022-03-10
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

22V035000 2022-01-27
Visibility:windshield wiper/washer:linkages

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.

Reduced visibility increases the risk of a crash.

21V880000 2021-11-12
Fuel system, diesel:delivery:fuel pump

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

An engine stall increases the risk of a crash.

20V622000 2020-10-08
Visibility:rearview mirrors/devices:exterior

Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Missing driver side mirror glass reduces visibility and increases the risk of a crash.

20V191000 2020-09-10
Back over prevention: sensing system: camera

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

The lingering rearview image can distract the driver, increasing the risk of a crash.

20V207000 2020-04-09
Structure

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

A bed step that unexpectedly fails while in use increases the risk of injury to the user.

20V043000 2020-01-24
Power train:automatic transmission

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.

In owners’ own words

Other 750 mi 9 mo in service
VEHICLE ENGAGES THE FORWARD COLLISION WARNING AND ACTIVE BRAKING AT REDUCED SPEEDS WHEN TURNING INSIDE OF A PARKING GARAGE. NUMEROUS COMPLAINTS ONLINE CONFIRM SIMILAR INSTANCES. I HAD TO MANUALLY TURN OFF THE FORWARD COLLISION ACTIVE BREAKING JUST BECAUSE IT WAS SO SENSITIVE I WAS NOT ABLE TO MOVE AT ANY SPEED INSIDE OF A PARKING GARAGE (PARTICULARLY WHEN APPROACHING A CORNER TO MOVE UP IN LEVELS) WITHOUT THE ACTIVE BRAKING OCCURRING. ANY VEHICLE FOLLOWING WOULD BE AT INCREASED RISK OF COLLIDING WITH MY VEHICLE. *TR
Other 4,500 mi 1.1 yr in service
HAVE A SQUEAK THAT STARTED ABOUT 200 MILES AGO, (HAVE 4900 MILE ON TRUCK). DID SOME RESEARCH AND MANY OTHER PEOPLE HAVE THIS PROBLEM WITH THE 2019-2020 CUMMINS 6.7 MOTOR. IT SEEMS TO BE SOME SORT OF PULLEY OR THE BELT. THE TRUCK IS BRAND NEW WITH ONLY 4900 MILES AND SHOULD NOT HAVE ANY SQUEAK COMING FROM THE BELTS OR PULLEY. PEOPLE ARE HAVING TO REPLACE PULLEYS AND BELTS 7 PLUS TIMES AND STILL THE PROBLEM HASN'T BEEN FIXED. DEALER I TOOK MY TRUCK TO COULDN'T FIX THE ISSUE. FCA NEEDS TO ADDRESS THIS.
Other 1,800 mi 1.1 yr in service
ONE WEEK AFTER DRIVING OFF DEALERS LOT THE BACK WHEEL PRESSURE SENSOR WENT BAD, NOW ONE WEEK AFTER REPLACING THAT REAR PASSENGER SIDE SENSOR THE FRONT DRIVERS SIDE WHEEL SENSOR NOW HAS GONE BAD! I HAVE TO TEST AIR PRESSURE DAILY DUE TO NO SENSOR. THE VEHICLE WAS IN MOTION EACH TIME SENSOR WENT BAD.*DT*JB*DT *TR
Fuel / propulsion 7,000 mi 1.1 yr in service
TRUCK LOST POWER AND DIED WHILE DRIVING ON THE INTERSTATE. TRUCK WOULD NOT CRANK AGAIN AFTER IT LOST POWER. FUEL INJECTOR PUMP EXPLODED SENDING METAL THROUGHOUT THE ENTIRE FUEL SYSTEM.

Other 2500 model years

20252022202120202019201820172016201520142013

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