What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2016 RAM 2500

Typical pattern

11.5% of complaints about the 2016 RAM 2500 came in the first year, which is unremarkable for a 2016 vehicle — around the middle of the 199 model-years on record. The median complaint arrives at 3.5 yr in service. The most-reported system is power train (64 complaints), typically at 2.9 yr or about 26,000 miles.

Complaints
373
Median age at failure
3.5 yr
Median mileage
23,000 n=202
Crash / fire / tow
7% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
64 reports · 26,000 mi
2.9 yr
14.1%
Engine
53 reports · 4,800 mi
2.2 yr
1.9%
Steering
42 reports · 38,005 mi
4.1 yr
2.4%
Electrical system
39 reports · 24,000 mi
4.0 yr
7.7%
Service brakes
34 reports · 43,182 mi
6.4 yr
2.9%
Other
33 reports · 17,500 mi
3.5 yr
3%
Speed control
17 reports · 11,000 mi
2.3 yr
5.9%

Safety recalls — NHTSA campaigns

25V010000 2025-01-16
Air bags:side/window:curtain:inflator

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

21V632000 2021-08-12
Air bags:side/window:curtain:inflator

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

19V347000 2019-05-09
Latches/locks/linkages:tailgate:latch

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

19V021000 2019-01-25
Steering:linkages:drag:link:connection

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

A drag link separation can cause a loss of steering control, increasing the risk of crash.

18E096000 2018-10-16
Steering:linkages

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.

18V486000 2018-07-27
Structure:body:tailgate

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.

18V332000 2018-05-17
Electrical system:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

17V824000 2017-12-21
Equipment

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

17V821000 2017-12-20
Power train:automatic transmission:lever and linkage:column shift

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake ped

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

17V562000 2017-09-12
Engine and engine cooling:engine:diesel

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

The leaking water pump can increase the risk of an engine compartment fire.

In owners’ own words

Electrical system 430 mi 6 mo in service
HAD PHONE CHARGING FROM USB PORT IN TRUCK. PULLED INTO GAS STATION AND AS I WAS TURNING THE WHEEL TO PARK IN A SPOT, I TOUCHED THE PHONE AND THE ENGINE DIED.
Electrical system 2,500 mi 1.3 yr in service crash / fire / tow
2016 RAM DIESEL 6.7 L EXPERIENCING STALLING WHEN DECELERATING TO STOP - LOSE POWER, RAN OFF ROAD AS RESULT. VEHICLE HAS 3 SECOND DELAY WHEN ATTEMPTING TO ACCELERATE- SERIOUS SAFETY CONCERN CAUSED SEVERAL NEAR MISSES
Electrical system 8,000 mi 2.0 yr in service crash / fire / tow
WHEN PULLING A CAMPER THE TRUCK SHUT OFF (THERE WAS NO FUNCTION OF THE GAS OR BRAKE PEDAL) CAUSING THE CAMPER TO JACK KNIFE AND HIT THE REAR TAIL LIGHT. WHEN THE CAMERA CAUGHT UP TO THE TRUCK WET SPUN 180 DEGREES AT 65 MPH THEN FLIPPED. NO AIRBAG WENT OFF AND THE SEATBELT DID NOT STAY LOCKED. MY SON WHO WAS SITTING IN THE BACK CLIMBED OUT OF THE BACKSEAT WITHOUT UNLATCHING HIS SEATBELT.
Engine 124 mi 1 mo in service
TL* THE CONTACT OWNS A 2016 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED SHORTLY AFTER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE, HOWEVER, RE-FLASHED THE COMPUTER. IN ADDITION, THE TECHNICIAN DEEMED THE VEHICLE UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT A TERMINAL ON THE TOTALLY INTEGRATED POWER MODULE WAS SHEARING OFF CAUSING THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 124.

Other 2500 model years

20252022202120202019201820172016201520142013

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