What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2014 RAM 2500

Typical pattern

17.8% of complaints about the 2014 RAM 2500 came in the first year, which is unremarkable for a 2014 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 2.9 yr in service. The most-reported system is steering (87 complaints), typically at 2.8 yr or about 48,110 miles.

Complaints
483
Median age at failure
2.9 yr
Median mileage
24,000 n=340
Crash / fire / tow
7.2% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Steering
87 reports · 48,110 mi
2.8 yr
4.6%
Power train
63 reports · 47,968 mi
4.4 yr
9.5%
Engine
61 reports · 15,000 mi
3.8 yr
8.2%
Electrical system
41 reports · 15,000 mi
2.8 yr
7.3%
Suspension
37 reports · 35,000 mi
2.9 yr
0%
Speed control
32 reports · 4,700 mi
1.0 yr
9.4%
Other
26 reports · 45,000 mi
5.3 yr
0%
Fuel / propulsion
25 reports · 17,000 mi
2.8 yr
4%
Service brakes
21 reports · 23,000 mi
2.8 yr
9.5%
Air bags
17 reports · 39,000 mi
3.0 yr
29.4%
Structure
16 reports · 46,000 mi
4.3 yr
6.2%

Safety recalls — NHTSA campaigns

19V347000 2019-05-09
Latches/locks/linkages:tailgate:latch

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

19V021000 2019-01-25
Steering:linkages:drag:link:connection

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

A drag link separation can cause a loss of steering control, increasing the risk of crash.

18E096000 2018-10-16
Steering:linkages

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.

18V332000 2018-05-17
Electrical system:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

17V824000 2017-12-21
Equipment

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

17V821000 2017-12-20
Power train:automatic transmission:lever and linkage:column shift

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake ped

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

17V562000 2017-09-12
Engine and engine cooling:engine:diesel

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

The leaking water pump can increase the risk of an engine compartment fire.

17V499000 2017-08-10
Wheels

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.

17V302000 2017-05-09
Air bags

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

16E041000 2016-05-16
Equipment

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

In owners’ own words

Speed control 20 mi 9 mo in service
DEAD PEDAL AFTER LIFTING OFF THROTTLE COMPLETELY AND THEN REAPPLYING THROTTLE. HAVE TO WAIT 2-3 SECONDS BEFORE TRUCK DOES ANYTHING AND ITS NOT TURBO LAG. I'VE TRIED ROLLING OFF THE THROTTLE AND ALSO LIFTING OFF THROTTLE QUICKLY AND IT MAKES NO DIFFERENCE, THERE IS NO RESPONSE AT ALL FROM THE TRUCK FOR AN UNSAFE AMOUNT OF TIME. GOING THROUGH INTERSECTIONS IT CAN BE SCARY AT TIMES. *TR
Speed control mileage not reported 9 mo in service
THIS IS REGARDING THE 6.7L CUMMINS ENGINE. THROTTLE LAG FROM A DEAD STOP SUCH AS MERGING INTO TRAFFIC OR CROSSING A ROAD IS DANGEROUS. THIS LAG COULD VERY WELL CAUSE ME TO GET REAR ENDED OR BROAD SIDED. THERE IS ALSO VERY SIGNIFICANT LAG AFTER THE GAS PEDAL HAS BEEN RELEASED AND THEN PRESSED ONCE AGAIN. AN EXAMPLE IS WHEN SLOWING DOWN WHEN APPROACHING A SLOWER CAR AND THEN CHANGING LANES AND PRESSING AND ACCELERATING TO GO AROUND THE VEHICLE. *JS
Speed control 3,000 mi 6 mo in service
WHILE TRAVELING IN A CONGESTED TRAFFIC AREA, I WANTED TO CHANGE LANES AND WHEN I PRESSED ON THE ACCELERATOR PEDAL THERE WAS NO RESPONSE FOR 2 TO 3 SECONDS LEAVING ME STRANDED IN BETWEEN LANES AND I WAS ALMOST HIT FROM BEHIND! *JS THIS HAS HAPPENED SEVERAL TIMES.
Service brakes 94 mi 4 mo in service
TL* THE CONTACT OWNS A 2014 DODGE RAM PROMASTER 2500. THE CONTACT STATED THAT WHILE DECELERATING, THE BRAKES EMITTED AN EXTREMELY LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 94.

Other 2500 model years

20252022202120202019201820172016201520142013

How to read this