What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2002 Volkswagen Passat

Typical pattern

12.7% of complaints about the 2002 Volkswagen Passat came in the first year, which is unremarkable for a 2002 vehicle — around the middle of the 230 model-years on record. The median complaint arrives at 3.8 yr in service. The most-reported system is electrical system (207 complaints), typically at 1.3 yr or about 15,000 miles.

Complaints
748
Median age at failure
3.8 yr
Median mileage
51,000 n=550
Crash / fire / tow
11% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
207 reports · 15,000 mi
1.3 yr
9.7%
Engine cooling
133 reports · 55,256 mi
4.2 yr
16.5%
Fuel system
58 reports · 81,150 mi
6.7 yr
6.9%
Service brakes, hydraulic
50 reports · 54,000 mi
5.4 yr
4%
Structure
31 reports · 45,540 mi
4.8 yr
6.5%
Exterior lighting
31 reports · 54,900 mi
4.2 yr
9.7%
Visibility
27 reports · 45,000 mi
2.5 yr
3.7%
Power train
25 reports · 65,253 mi
4.7 yr
12%
Service brakes
18 reports · 123,124 mi
13.2 yr
11.1%
Other
17 reports · 12,000 mi
2.0 yr
0%
Equipment
17 reports · 12,400 mi
1.5 yr
11.8%
Speed control
16 reports · 55,000 mi
3.5 yr
6.2%

Safety recalls — NHTSA campaigns

14E007000 2014-03-07
Engine and engine cooling:engine

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the af

A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

08V156000 2008-04-07
Fuel system, gasoline:delivery

VOLKSWAGEN IS RECALLING 412,000 MY 1999-2005 PASSAT (5TH GENERATION) VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND PRODUCED AFTER JUNE 14, 1999. THESE VEHICLES MAY HAVE AN UNDERBODY HEAT SHIELD THAT CAN BECOME DAMAGED. IN ADDITION, AFFECTED VEHICLES WITH AUTOMATIC OR MANUAL TRANSMISSIONS MAY HAVE A FUEL LINE (1.8T ENGINES ONLY) OR FUEL TANK VENTILATION VALVE (4MOTION/ALL WHEEL DRIVE ONLY) THAT CAN LEAK DUE TO FRACTURE.

A HEAT SHIELD THAT MAY CONTACT THE EXHAUST SYSTEM CAN RESULT IN A VEHICLE FIRE. IN ADDITION, A FUEL LEAK FROM A FUEL LINE OR FUEL TANK VENTILATION VALVE, IN THE PRESENCE OF AN IGNITION SOURCE, CAN LEAD TO A VEHICLE FIRE.

03V154000 2003-04-22
Tires

CERTAIN SEDANS AND STATION WAGONS EQUIPPED WITH 4.0L W8 ENGINES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE AFFECTED VEHICLES ARE EQUIPPED WITH TIRES OF THE MAXIMUM LOAD RATING INDEX 93H; HOWEVER, THEY SHOULD HAVE BEEN EQUIPPED WITH TIRES WITH THE LOAD RATING INDEX 97H.

THESE VEHICLES SHOULD HAVE BEEN EQUIPPED WITH TIRES HAVING THE LOAD RATING INDEX 97H.

02V026000 2002-01-25
Fuel system, gasoline:storage:tank assembly:filler pipe and cap

ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.

FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.

In owners’ own words

Electrical system mileage not reported 11 mo in service
WHILE DRIVING VEHICLE WAS JERKING. A WARNING LIGHT ILLUMINATED FOR EMISSION OR CATALYTIC CONVERTER. TOWED TO DEALER, AND DEALER REPLACED IGNITION COIL. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Electrical system mileage not reported 11 mo in service crash / fire / tow
VEHICLE HAD BEEN IN FOR AN OIL CHANGE ABOUT 8 DAYS AGO. VEHICLE WAS SITTING IN GARAGE, WHEN IT CAUGHT ON FIRE. HOUSE COULD HAVE BURNED DOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Electrical system mileage not reported 1.1 yr in service
CONSUMER NOTICED PROBLEMS WITH THE ELECTRICAL IGNITION SWITCH SYSTEM, CAUSING STALLING ENGINE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE THE ODI# AND FURTHER INFORMATION. TS
Power train mileage not reported 0 mo in service
THIS WAS PRETTY STRAIGHTFORWARD. I HEARD A GRINDING NOISE WHENEVER I TURNED RIGHT IN MY PASSAT. WITH LESS THAN 800 MILES ON MY CAR, I DROVE IT BACK TO THE DEALER. WITHIN AN HOUR THEY DETERMINED THAT THE CV JOINT WAS "BAD". WHAT SURPRISED ME WAS THERE NONCHALANCE. NO OFFER OF A LOANER CAR (THEY'RE PAYING FOR THE RENTAL OF A MUCH CHEAPER CAR), NO ATTEMPT TO RUSH DELIVERY ON THE NEEDED PART (AT THE EARLIEST, IT WILL ARRIVE 4 DAYS AFTER IT WAS ORDERED), NOT EVEN THE SIMPLIEST APOLOGY.

Other Passat model years

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