What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2014 Volkswagen Passat

Typical pattern

5.2% of complaints about the 2014 Volkswagen Passat came in the first year, which is unremarkable for a 2014 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 4.0 yr in service. The most-reported system is air bags (355 complaints), typically at 3.3 yr or about 50,000 miles.

Complaints
788
Median age at failure
4.0 yr
Median mileage
47,000 n=370
Crash / fire / tow
5.6% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Air bags
355 reports · 50,000 mi
3.3 yr
3.7%
Engine
77 reports · 54,400 mi
4.9 yr
3.9%
Electrical system
74 reports · 49,149 mi
4.8 yr
4.1%
Other
59 reports · 40,000 mi
5.1 yr
6.8%
Fuel / propulsion
47 reports · 59,000 mi
6.2 yr
8.5%
Steering
43 reports · 40,000 mi
5.1 yr
2.3%
Power train
37 reports · 67,000 mi
5.3 yr
2.7%

Safety recalls — NHTSA campaigns

24V834000 2024-10-30
Air bags:frontal:driver side:inflator module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Beetle, Beetle Convertible, 2012-2014 Passat, 2017 Passat Wagon, and 2006-2007 Passat Sedan vehicles. The driver's side frontal air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

19V862000 2019-12-04
Air bags:frontal:driver side:inflator module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

19V389000 2019-05-22
Exterior lighting:headlights

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.

18V148000 2018-03-06
Air bags:frontal:driver side:inflator module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

17V309000 2017-05-11
Engine and engine cooling:engine:diesel

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Passat vehicles, equipped with diesel engines and Direct-Shift Transmissions (DSG). The vehicle's underbody heat shield may not be long enough to protect the right half-shaft grease boot from heat, potentially resulting in a grease leak.

If the leaking grease contacts a heated surface, such as the exhaust system and/or the diesel particulate filter (DPF), it could increase the risk of fire.

16V171000 2016-03-24
Electrical system:wiring

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2014 Passat vehicles equipped with TDI engines. Due to improperly assembled wire seals in a connector for an underbody sensor, water may enter and corrode the electrical connectors of the sensor, causing an electrical short.

An electrical short can cause the electrical connectors of the sensor to overheat, increasing the risk of a fire.

16V078000 2016-02-10
Air bags:frontal:driver side:inflator module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

15V483000 2015-08-04
Air bags:frontal

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

15V028000 2015-01-23
Fuel system, gasoline:fuel injection system:fuel rail

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.

A fuel leak, in the presence of an ignition source, can result in a vehicle fire.

14V182000 2014-04-15
Power train:automatic transmission:cooling unit and lines

Volkswagen of America, Inc. (Volkswagen) is recalling certain model year 2014 Jetta, Beetle, Beetle Convertible, and Passat vehicles equipped with a 1.8T engine and torque converter automatic transmission. In the affected vehicles, the O-ring seals between the oil cooler and the transmission may leak fluid.

The leaking transmission fluid could contact a hot surface and result in a vehicle fire.

In owners’ own words

Electrical system 250 mi 1 mo in service
PURCHASED 2014 FULLY LOADED PASSAT ON 10/26/13, SAFETY ISSUE WITH CAR DUE TO MY 1.5 HR DAILY COMMUTE. EXTREMELY POOR QUALITY WHEN USING BLUETOOTH THROUGH CARE STEREO, NOT RECOGNIZING NAMES ON IPHONE 4S CAUSING DRIVER TO REMOVE EYES FROM ROAD TO LOOK UP NUMBER WHICH IS A MAJOR DISTRACTION ESPECIALLY DURING NIGHT DRIVING. *TR
Electrical system 6,565 mi 7 mo in service
I WAS DRIVING ABOUT 40MPH WHEN A CAR TRIED TO MERGE INTO MY LANE. I TRIED TO BLOW THE HORN AND THE HORN FAILED TO WORK. THIS HAS HAPPENED SEVERAL TIMES BUT NOT AT A POINT WHERE I HAVE BEEN THIS CLOSE TO BEING CRASHED INTO. WHEN THIS HAPPENS, THE CHANGE TRACK AND VOLUME BUTTONS DO NOT WORK, AS WELL AS THE HANDS FREE CALLING BUTTON. IT'S LIKE THE WHOLE STEERING WHEEL GOES DEAD. *TR
Electrical system 7,855 mi 10 mo in service
WHILE APPROACHING A STOP SIGN AND SLOWING DOWN, THE VEHICLE COMPLETELY SHUT DOWN,COULD NOT STEER AS STEERING WHEEL LOCKED,LOST ALL POWER, COULD NOT APPLY BRAKES AS THEY DID NOT WORK, THEN THE SAME THING HAPPENED A 1/2 HOUR LATER COMING OUT OF A PARKING LOT, CALLED THE VW NATIONAL NUMBER, EXPLAINED WHAT HAPPENED AND HOW DANGEROUS THIS COULD HAVE BEEN IF IT HAPPENED AT FASTER SPEEDS, THEY DID NOT SEEM OVERLY CONCERNED, TOLD ME TO TOW IT TO THE NEAREST VW DEALER FOR SERVICE, THIS VEHICLE IS UNSAFE TO DRIVE, I DON'T FEEL SAFE IN TAKING IT BACK FROM THE DEALER, WHAT DO I DO? *TR
Engine 10,500 mi 5 mo in service
EXITING INTERSTATE AND MERGING ONTO STATE ROUTE, VEHICLE LOST POWER, COULD NOT MAINTAIN SPEED IN TRAFFIC. TOWED TO DEALER NEXT DAY, FOUND TURBOCHARGER HAD FAILED WITH NO WARNING. *TR

Other Passat model years

2017201620152014201320122010200920082007200620052004200320022001200019991998

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