What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2009 Audi Q5

Typical pattern

2.8% of complaints about the 2009 Audi Q5 came in the first year, which is unremarkable for a 2009 vehicle — around the middle of the 212 model-years on record. The median complaint arrives at 8.4 yr in service. The most-reported system is air bags (16 complaints), typically at 8.2 yr or about 54,000 miles.

Complaints
36
Median age at failure
8.4 yr
Median mileage
58,000 n=16
Crash / fire / tow
5.6% of reports
Safety recalls
6

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Air bags
16 reports · 54,000 mi
8.2 yr
12.5%

Safety recalls — NHTSA campaigns

18V818000 2018-11-19
Fuel system, gasoline:delivery:fuel pump

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.

The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.

18V082000 2018-01-30
Air bags:frontal:driver side:inflator module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

16V660000 2016-09-13
Fuel system, gasoline:delivery:fuel pump

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

A fuel leak in the presence of an ignition source increases the risk of a fire.

16V376000 2016-05-27
Air bags

Volkswagen Group of America, Inc. (VW) is recalling certain model year 2008-2009 Audi A4, A5, and Q5 vehicles. In the affected vehicles, the air bag control units may corrode and fail.

If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury.

16V078000 2016-02-10
Air bags:frontal:driver side:inflator module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

09V484000 2009-12-18
Air bags

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 Q5 PASSENGER VEHICLES MANUFACTURED BETWEEN NOVEMBER 25, 2008 AND JUNE 4, 2009. A LEFT AND/OR RIGHT A-PILLAR TRIM COVER CLIP MAY NOT HAVE BEEN MANUFACTURED CORRECTLY, ALLOWING THE A-PILLAR TRIM TO BECOME LOOSE WHEN THE SIDEGUARD HEAD PROTECTION AIRBAGS DEPLOY DURING A CRASH.

IF THIS HAPPENS, A LOOSE TRIM PIECE COULD INJURE THE FRONT SEAT OCCUPANTS OF THE VEHICLE.

In owners’ own words

Air bags 59,110 mi 7.0 yr in service crash / fire / tow
TL* THE CONTACT OWNED A 2009 AUDI Q5. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE SPUN AROUND AND CRASHED INTO A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 59,110.
Air bags mileage not reported 8.2 yr in service
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V660000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags mileage not reported 7.6 yr in service
TAKATA RECALL, I HAVE MADE 3 INQUIRIES FOR THE RECALL REPAIRS TO BE MADE ON MY VEHICLE AND HAVE BEEN TOLD REPEATEDLY FROM THE DEALERSHIP THAT THEY HAVE NO INFORMATION ON WHEN THE REPAIR PARTS WILL BE MADE AVAILABLE. THIS IS AN UNACCEPTABLE RESPONSE AND NEEDS BE BE ADDRESSES BEFORE I OR MY PASSENGERS ARE ENDANGERED!

Other Q5 model years

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