What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2018 Audi Q5

Typical pattern

6.4% of complaints about the 2018 Audi Q5 came in the first year, which is unremarkable for a 2018 vehicle — around the middle of the 182 model-years on record. The median complaint arrives at 5.9 yr in service. The most-reported system is electrical system (73 complaints), typically at 6.1 yr or about 48,000 miles.

Complaints
329
Median age at failure
5.9 yr
Median mileage
14,100 n=89
Crash / fire / tow
8.8% of reports
Safety recalls
6 1 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
73 reports · 48,000 mi
6.1 yr
2.7%
Other
44 reports · 6,500 mi
5.8 yr
4.5%
Engine
31 reports · 27,260 mi
6.4 yr
9.7%
Suspension
24 reports · 60,000 mi
5.8 yr
0%
Service brakes
22 reports · 9,000 mi
4.8 yr
18.2%
Structure
21 reports · 32,827 mi
5.9 yr
19%
Collision avoidance
19 reports · 12,000 mi
5.8 yr
10.5%

Safety recalls — NHTSA campaigns

18V369000 2018-06-01 Do not drive
Service brakes, hydraulic:foundation components:disc:caliper

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.

A reduction of braking performance can increase the risk of a crash.

21V947000 2021-12-08
Electrical system:body control module/bcm

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

19V737000 2019-10-16
Structure:body

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.

The detached trim may become a road hazard, increasing the risk of crash.

19V416000 2019-06-05
Wheels:hub

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.

The detached trim may become a road hazard, increasing the risk of crash.

19V277000 2019-04-08
Service brakes, hydraulic:foundation components:master cylinder

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.

A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.

16V955000 2016-12-29
Seat belts:pretensioner

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

In owners’ own words

Service brakes 5,750 mi 5 mo in service
SQUEALING BRAKES AT SLOW SPEEDS. DEALERSHIP ABLE TO REPLICATE ISSUE BUT UNABLE TO RESOLVE ADEQUATELY. THEY ASKING US TO REPLACE ROTORS AND PADS WITH SEVERAL HUNDRED DOLLAR COST TO US. CAR IS ONLY 2 YRS OLD NOW. WE BOUGHT CPO AFTER CAR WAS USED BY DEALER SALESMAN FOR 6MO. BRAKES HAVE BEEN SQUEALING SOON AFTER WE GOT THE CAR.
Service brakes 9,000 mi 2.1 yr in service crash / fire / tow
TL* THE CONTACT OWNS A 2018 AUDI Q5. WHILE THE VEHICLE WAS IN A PARKING LOT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A STAIRWAY RAIL OF AN APARTMENT BUILDING. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A BODY SHOP. THE CONTACT CALLED AUDI LIVERMORE (3400 LAS POSITAS RD, LIVERMORE, CA 94551) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 9,000.
Service brakes 15,500 mi 3.6 yr in service
WHEN PRESSING THE BRAKE PEDAL AT TIMES YOU HEAR A METAL CLANG SOUND LIKE SOMETHING HITTING A TIN CAN. THIS HAPPENS OFTEN BUT IS NOT CONSISTENT. I HAVE VIDEO EVIDENCE OF THIS AS WELL AS HAVE SEEN THIS ITEM DISCUSSED IN DETAIL OF AUDI FORUMS. AUDI CLAIMS REGARDLESS OF MY EVIDENCE NOTHING CAN BE DONE. MY CONCERN IS IT HAS TO DO SOMETHING WITH THE BRAKE AND TO ME IS A SAFTEY CONCERN*DT
Other 34 mi 11 mo in service
WHEN GOING INTO REVERSE. THE REAR VIEW CAMERA MODE WILL NOT STAY WITH THE "CARMERA VIEW" BUT INSTEAD, REVERTS BACK TO THE "GRAPHIV VIEW". EXTREMELY ANNOYING.

Other Q5 model years

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