What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2012 Audi Q5

Typical pattern

4.5% of complaints about the 2012 Audi Q5 came in the first year, which is unremarkable for a 2012 vehicle — around the middle of the 201 model-years on record. The median complaint arrives at 5.8 yr in service. The most-reported system is air bags (85 complaints), typically at 4.9 yr or about 50,000 miles.

Complaints
201
Median age at failure
5.8 yr
Median mileage
72,000 n=77
Crash / fire / tow
4.5% of reports
Safety recalls
6

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Air bags
85 reports · 50,000 mi
4.9 yr
2.4%
Engine
47 reports · 80,400 mi
8.6 yr
6.4%
Fuel / propulsion
19 reports · 60,000 mi
5.2 yr
0%

Safety recalls — NHTSA campaigns

18V818000 2018-11-19
Fuel system, gasoline:delivery:fuel pump

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.

The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.

18V082000 2018-01-30
Air bags:frontal:driver side:inflator module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

17V001000 2017-01-03
Visibility:sun/moon roof assembly

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

16V660000 2016-09-13
Fuel system, gasoline:delivery:fuel pump

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

A fuel leak in the presence of an ignition source increases the risk of a fire.

16V078000 2016-02-10
Air bags:frontal:driver side:inflator module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

12V299000 2012-06-28
Visibility:sun/moon roof assembly

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 AUDI Q5 VEHICLES, MANUFACTURED FROM JUNE 21, 2011, THROUGH DECEMBER 9, 2011. SOME VEHICLES MAY BE EQUIPPED WITH A FRONT SUNROOF GLASS PANEL THAT IS SUSCEPTIBLE TO BREAKAGE IN EXTREMELY COLD WEATHER/TEMPERATURE CONDITIONS.

SHOULD THE SUNROOF’S GLASS BREAK WHILE THE VEHICLE IS IN USE, THE FALLING GLASS COULD CUT AND INJURE THE DRIVER OR PASSENGERS. IT COULD ALSO DISTRACT THE DRIVER, INCREASING THE RISK OF A CRASH.

In owners’ own words

Engine 45,371 mi 5.7 yr in service
WHILE DRIVING CAR, THE ENGINE LIGHT CAME ON, THERE WAS NO NOISE OR INDICATION OF A FAILURE. THE CAR DID SEEM A LITTLE LOW ON POWER. TOOK THE CAR TO THE DEAL WHERE THE DIAGNOSED THAT THE TURBO CHARGER FAILED AFTER ONLY 45,371 MILES. WITH THE VEHICLE HAVING AVERAGED LESS THAN 10,000 MILES DRIVEN PER YEAR, THE FAILURE IS NOT FROM EXCESSIVE WEAR OR USE.
Engine 148,000 mi 5.8 yr in service
I DROVE MY CAR TO WORK, PARKED IN THE GARAGE, PICKED UP THE CAR, THE GARAGE ATTENDANT BROUGHT IT TO ME AND TURNED OFF THE IGNITION. THE CAR WAS IN PARK WHEN I TRIED TO START THE CAR, BUT IT WOULD NOT TURN OVER AND ULTIMATELY THE ENGINE NEVER STARTED AGAIN. I HAD IT TOWED TO AUDI MANHATTAN THE NEXT MORNING. THE CAR HAS NOT WORKED SINCE. IT WILL BE A WEEK THIS COMING FRIDAY, AUGUST 4, 2017.
Engine 39,337 mi 5.3 yr in service
WATER PUMP BROKEN AT 39,000 MILES. BROKEN PLASTIC PROPELLER. CAR STARTED "BUCKING" AS I PULLED IN TO GET IT INSPECTED. I WAS ADVISED THAT THE CAR WAS NOT DRIVABLE...WATER PUMP FAILURES ARE SITED ON THE INTERNET BY MANY. I HAVE TALKED TO AUDI CUSTOMER SERVICE WITHOUT SUCCESS. AUDI OWNERS REPORT THAT THEY HAVE BEEN GIVEN PAYMENT FOR THE PUMP AND EXTENDED WARRANTY. PLEASE ADVISE WHAT OPTIONS I HAVE IN THIS SITUATION.
Fuel / propulsion 250 mi 11 mo in service
THE DISTANCE BETWEEN THE ACCELERATOR AND BRAKE PEDDLE IS INADEQUATE AND ON MULTIPLE INSTANCES MY FOOT HAS GOTTEN STUCK. IT HAS GOTTEN STUCK WHILE ACCELERATING AND ALSO WHEN GOING TO MOVE MY FOOT OFF THE ACCELERATOR AND ONTO THE BRAKE PEDDLE. *TR

Other Q5 model years

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