What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2014 Audi Q5

Typical pattern

8.9% of complaints about the 2014 Audi Q5 came in the first year, which is unremarkable for a 2014 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 6.8 yr in service. The most-reported system is engine (36 complaints), typically at 7.4 yr or about 64,683 miles.

Complaints
135
Median age at failure
6.8 yr
Median mileage
52,000 n=66
Crash / fire / tow
10.4% of reports
Safety recalls
5

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
36 reports · 64,683 mi
7.4 yr
5.6%
Steering
17 reports · 44,000 mi
6.8 yr
5.9%

Safety recalls — NHTSA campaigns

18V229000 2018-04-11
Engine and engine cooling:cooling system

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.

A blocked pump or a short-circuited pump can increase the risk of a fire.

17V622000 2017-10-05
Electrical system:wiring

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.

The melted wires can increase the risk of a fire.

17V298000 2017-05-03
Fuel system, gasoline:delivery:fuel pump

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

A fuel leak in the presence of an ignition source increases the risk of a fire.

17V002000 2017-01-03
Engine and engine cooling:cooling system

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.

If the coolant pump overheats, it can increase the risk of a fire.

17V001000 2017-01-03
Visibility:sun/moon roof assembly

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

In owners’ own words

Steering 3,884 mi 3 mo in service
VEHICLE HAS BEEN REPAIRED BY AUDI FOR A SIMILAR ISSUE. REPORTING AGAIN, BECAUSE DEALER COMPLETELY REPLACED AUDI "ELECTROMECHANICAL STEERING UNIT". VEHICLE STEERING LOCKED UP HARD, REQUIRING VERY LARGE AMOUNT OF FORCE TO TURN EVEN A FEW DEGREES. MESSAGE ON A DISPLAY "STEERING IS DEFECTIVE". VEHICLE HAS BEEN REPAIRED BY AUDI FOR A SIMILAR ISSUE JUST ON 23 OCT 2013. REPORTING AGAIN AS A NEW ISSUE, BECAUSE DEALER HAS COMPLETELY REPLACED AUDI "ELECTROMECHANICAL STEERING UNIT" AND OTHER PARTS. *TR
Steering 5,000 mi 4 mo in service
TL* THE CONTACT OWNS A 2014 AUDI Q5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL WOULD NOT EXHIBIT ANY RESISTANCE AND DID NOT ADJUST TO THE SPEED OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Steering 48,000 mi 4.3 yr in service
TL* THE CONTACT OWNS A 2014 AUDI Q5. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED IN THE WINTER MONTHS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (RAY CATENA AUDI TOMS RIVER EAST, 325 NJ-37, TOMS RIVER, NJ 08753), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. THE VIN WAS NOT AVAILABLE.
Engine 1,046 mi 11 mo in service
THIS IS BRAND NEW AUDI Q5 I PURCHASED ROUGHLY A MONTH EARLIER. WHILE DRIVING ON THE FREEWAY, MULTIPLE CARS BEGAN HONKING AND WAVING AT US. I PULLED OFF THE FREEWAY AND WAS NOTIFIED THAT BLACK SOME WAS APPEARING FROM THE REAR OF THE VEHICLE. I NOTIFIED THE MANUFACTURER OF THE ISSUE AND THEY TOWED THE CAR TO THE NEAREST DEALERSHIP FOR SERVICE. THE SERVICE CREW DID CONFIRM AN ISSUE WITH THE ENGINE. A WEEP HOLE WAS FOUND ON SIDE OF TRANSMISSIONS THAT WAS LEAKING OIL WHICH CAUSED BLACK SMOKE TO APPEAR FROM THE ENGINE. THE SERVICE TEAM ENDED UP REPLACING THE ENTIRE TRANSMISSION. *TR

Other Q5 model years

20252024202320212018201720162015201420132012201120102009

How to read this