What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2023 Audi Q5

Typical pattern

13.7% of complaints about the 2023 Audi Q5 came in the first year, which is unremarkable for a 2023 vehicle — around the middle of the 177 model-years on record. The median complaint arrives at 1.9 yr in service. The most-reported system is collision avoidance (18 complaints), typically at 1.8 yr.

Complaints
73
Median age at failure
1.9 yr
Median mileage
Crash / fire / tow
24.7% of reports
Safety recalls
5

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Collision avoidance
18 reports
1.8 yr
27.8%

Safety recalls — NHTSA campaigns

25V294000 2025-05-07
Engine

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.

The screws can loosen, allowing oil to leak and increasing the risk of a fire.

25V080000 2025-02-12
Electrical system:propulsion system:traction battery

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.

A high-voltage battery that overheats increases the risk of a fire.

24V898000 2024-11-27
Electrical system:propulsion system:traction battery

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.

A high-voltage battery that overheats increases the risk of a fire.

24V251000 2024-04-03
Air bags:sensor:occupant classification:front passenger

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.

A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.

23V842000 2023-12-13
Electrical system:propulsion system:charging:cable/cord:onboard

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

An overheated outlet or charging cable can increase the risk of a fire.

In owners’ own words

Collision avoidance mileage not reported 10 mo in service
This has happened several times. After waiting for traffic to clear to make a left turn, as I start to accelerate, the Audi Presense triggers (message comes up) and slams on the brakes. There was no traffic that could have caused any hazard. It could have left me stranded in oncoming traffic. There are many other people reporting this same issue on Audi forums.
Collision avoidance mileage not reported 10 mo in service
This has happened several times. After waiting for traffic to clear to make a left turn, as I start to accelerate, the Audi Presense triggers (message comes up) and slams on the brakes. There was no traffic that could have caused any hazard. It could have left me stranded in oncoming traffic. There are many other people reporting this same issue on Audi forums.
Collision avoidance mileage not reported 11 mo in service
when stopped and proceeding to make a left turn the pre sense system activated the emergency braking almost causing the car behind me to hit me.. There were no vehicles approaching me in front or on the left side.. A car was passing me on the right at a slow speed. This has happened numerous times. It has been into the Audi dealership previously for the same problem. I spoke with Audi USA Today who said there is nothing they can do and that maybe I should shut the pre sense off..A less than brilliant and acceptable solution.

Other Q5 model years

20252024202320212018201720162015201420132012201120102009

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