What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2011 Audi Q5

Typical pattern

2.1% of complaints about the 2011 Audi Q5 came in the first year, which is unremarkable for a 2011 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 6.6 yr in service. The most-reported system is air bags (67 complaints), typically at 5.9 yr or about 55,000 miles.

Complaints
193
Median age at failure
6.6 yr
Median mileage
81,000 n=93
Crash / fire / tow
6.7% of reports
Safety recalls
5

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Air bags
67 reports · 55,000 mi
5.9 yr
4.5%
Engine
42 reports · 89,000 mi
7.3 yr
7.1%
Fuel / propulsion
25 reports · 101,000 mi
7.3 yr
4%

Safety recalls — NHTSA campaigns

18V818000 2018-11-19
Fuel system, gasoline:delivery:fuel pump

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.

The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.

18V082000 2018-01-30
Air bags:frontal:driver side:inflator module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

17V001000 2017-01-03
Visibility:sun/moon roof assembly

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

16V660000 2016-09-13
Fuel system, gasoline:delivery:fuel pump

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

A fuel leak in the presence of an ignition source increases the risk of a fire.

16V078000 2016-02-10
Air bags:frontal:driver side:inflator module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

In owners’ own words

Engine 67,000 mi 3.7 yr in service
VEHICLE IS BURNING AND CONSUMING OIL. I TAKE TO DEALER FOR OIL CHANGES AND LAST ONE INDICATED GREAT. EVERY 4 DAYS I HAVE TO PUT A QUART OF OIL IN THE TRUCK. I ONLY HAVE 67,000 MILES AND NO WARRANTY. AUDI ISN'T TAKING RESPONSIBILITY FOR THE CAR. AND THERE ARE NO BULLETINS OR RECALLS FROM AUDI ALTHOUGH I'VE READ NUMEROUS POST ABOUT OIL CONSUMPTION IN THE AUDI Q5. *TR
Engine 21,000 mi 3.4 yr in service
THE VEHICLE WAS PURCHASED WITH 20,000 MILES AND HAS BEEN BURNING OIL SINCE. THE CAR IS UNDER WARRANTY AND HAS GONE THROUGH THE MANUFACTURES OIL CONSUMPTION TEST, BOTH 1 AND 2 WHICH THEY ARE SAYING BARELY PASSED. THE CAR IS CONTINUING TO BURN OIL AND HAS GONE THROUGH PHASE 1 AGAIN FOR THE SECOND TIME AND AM BEING TOLD IT PASSED. AUDI STATES AN OIL CHANGE IS GOOD FOR 10,000 MILES AND HERE I AM AT 7,000 MILES HAVING TO PUT OIL IN IT AND TAKING MY CAR TO THE DEALERSHIP EVERY FEW MONTHS TO TEST IT. *TR
Engine 67,000 mi 5.0 yr in service crash / fire / tow
THE CAR HAS ALWAYS HAD PROPER MAINTENANCE AND CARE. THIS CAN BE DOCUMENTED WITH AUDI OF HUNTSVILLE AL. NO WARNINGS OR INDICATOR LIGHTS WERE PRESENT. THE CAR WAS PARKED AND ABOUT 15 MINUTES LATER A PASSERBY CAME INTO THE RESTAURANT IN WHICH WE WERE DINING SAYING A GRAY AUDI WAS ON FIRE. OWNER OF RESTAURANT TRIED TO USE HANDHELD FIRE EXTINGUISHER TO THE FRONT GRILL. NO LUCK AS IT IMMEDIATELY MELTED THE HOOD AND ENGULFED THE WHOLE CAR IN FLAMES. TOOK FIREMEN 30 MINUTES TO PUT IT OUT. THEY HAD NO IDEA OF CAUSE BUT SPECULATED ELECTRICAL AS THE SOURCE.
Fuel / propulsion mileage not reported 6.1 yr in service
TAKATA RECALL: WHEN WILL THESE BE AVAILABLE? IT IS EXTREMELY DISCONCERTING DRIVING AROUND WITH A POSSIBLY FAULTY AIRBAG THAT COULD KILL ME IF DEPLOYED! ALSO THERE IS SOME RECALL ABOUT MY FUEL LINE? SEEMS PRETTY DANGEROUS AND YET IT SAYS NO REMEDY AVAILABLE. THIS ISN'T HELPFUL. *TR

Other Q5 model years

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