What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2011 Ford Fusion

Typical pattern

2.3% of complaints about the 2011 Ford Fusion came in the first year, which is unremarkable for a 2011 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 5.8 yr in service. The most-reported system is steering (1438 complaints), typically at 7.6 yr or about 89,000 miles.

Complaints
3,654
Median age at failure
5.8 yr
Median mileage
66,000 n=2799
Crash / fire / tow
6.1% of reports
Safety recalls
9 2 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Steering
1438 reports · 89,000 mi
7.6 yr
7.3%
Air bags
332 reports · 93,400 mi
6.3 yr
5.7%
Engine
275 reports · 45,000 mi
2.9 yr
3.6%
Power train
268 reports · 45,500 mi
2.9 yr
1.9%
Speed control
257 reports · 45,000 mi
2.9 yr
5.8%
Electrical system
204 reports · 57,000 mi
4.3 yr
6.4%
Fuel / propulsion
176 reports · 48,000 mi
3.3 yr
2.8%
Service brakes
168 reports · 102,000 mi
9.2 yr
7.7%
Other
104 reports · 85,000 mi
6.8 yr
5.8%
Electronic stability control (esc)
93 reports · 72,000 mi
4.7 yr
6.5%
Structure
65 reports · 62,000 mi
6.2 yr
12.3%
Fuel system
60 reports · 58,650 mi
3.0 yr
3.3%

Safety recalls — NHTSA campaigns

19V001000 2019-01-07 Do not drive
Air bags:frontal:passenger side:inflator module

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia,

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

16V384000 2016-05-31 Do not drive
Air bags:frontal:passenger side:inflator module

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain mode

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

21V158000 2021-03-10
Air bags:frontal:driver side:inflator module

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

21V081000 2021-02-16
Air bags:frontal

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

21E013000 2021-02-16
Air bags:frontal:passenger side:inflator module

Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. T

In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

15V793000 2015-11-24
Fuel system, gasoline:storage:auxillary tank

Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.

The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.

15V340000 2015-06-02
Steering:electric power assist system

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

14E028000 2014-05-29
Equipment

Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.

The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

11V574000 2011-12-07
Wheels:lugs/nuts/bolts/studs

FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.

WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.

In owners’ own words

Speed control 100 mi 3 mo in service
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT HE WOULD NEED TO REPLACE THE THROTTLE BODY. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100.
Speed control 500 mi 5 mo in service
TL*THE CONTACT OWNS A 2011 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO LIFT HIS FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, THERE WAS NOT ENOUGH ROOM. HE NOTICED THE FAILURE MORE OFTEN WHEN HE WAS TRYING TO MAKE AN ABRUPT STOP. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 1,000. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Speed control 18,644 mi 1.4 yr in service
TODAY WHEN TURNING INTO A PARKING SPACE WITH MY RIGHT FOOT LIGHTLY ON THE BRAKE, MY CAR SUDDENLY ACCELERATED. I QUICKLY TURNED THE WHEEL AND BRAKED TO AVOID HITTING A CEMENT POST. TWO WEEKS AGO WHEN GOING UP A HILL WITHOUT MY CRUISE CONTROL ON, THE CAR WOULD NOT ACCELERATE WHEN I WAS PUSHING ON THE GAS PEDAL. I RELEASED THE PEDAL AND THE CAR LURCHED FORWARD SO FAST I HAD TO BRAKE. *TR
Power train 9,753 mi 9 mo in service
THE TRANSMISSION SEIZED WHILE TRAVELING AT 60 MILES PER HOUR, CAUSING RAPID DECELERATION WHILE ON HIGHWAY. SHORTLY AFTER COMING TO A STOP ON THE SIDE OF THE ROAD, THE TRANSMISSION FAILED TO ENGAGE, DESPITE ENGINE RUNNING. *TR

Other Fusion model years

202020192018201720162015201420132012201120102009200820072006

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