What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2012 Ford Fusion

Typical pattern

2.2% of complaints about the 2012 Ford Fusion came in the first year, which is unremarkable for a 2012 vehicle — around the middle of the 201 model-years on record. The median complaint arrives at 6.4 yr in service. The most-reported system is steering (1476 complaints), typically at 7.3 yr or about 83,300 miles.

Complaints
3,051
Median age at failure
6.4 yr
Median mileage
72,800 n=2131
Crash / fire / tow
8.9% of reports
Safety recalls
6 2 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Steering
1476 reports · 83,300 mi
7.3 yr
8.5%
Air bags
405 reports · 68,000 mi
5.8 yr
9.1%
Electrical system
164 reports · 63,400 mi
6.2 yr
7.9%
Power train
155 reports · 51,700 mi
5.0 yr
3.2%
Other
119 reports · 70,000 mi
6.5 yr
6.7%
Engine
111 reports · 52,000 mi
3.7 yr
8.1%
Service brakes
104 reports · 74,000 mi
8.3 yr
15.4%
Structure
100 reports · 66,000 mi
5.6 yr
14%
Speed control
86 reports · 40,440 mi
3.0 yr
20.9%
Electronic stability control (esc)
80 reports · 89,900 mi
6.7 yr
8.8%
Fuel / propulsion
58 reports · 47,000 mi
4.5 yr
5.2%
Suspension
37 reports · 89,700 mi
6.8 yr
8.1%

Safety recalls — NHTSA campaigns

19V001000 2019-01-07 Do not drive
Air bags:frontal:passenger side:inflator module

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia,

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

17V024000 2017-01-10 Do not drive
Air bags:frontal:passenger side:inflator module

Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, De

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

21V158000 2021-03-10
Air bags:frontal:driver side:inflator module

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

21E013000 2021-02-16
Air bags:frontal:passenger side:inflator module

Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. T

In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

21V081000 2021-02-16
Air bags:frontal

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

15V340000 2015-06-02
Steering:electric power assist system

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

In owners’ own words

Speed control 39,000 mi 5 mo in service
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER THE FAILURE AND THE THROTTLE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE THROTTLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 44,000. UPDATED 05/31/12*LJ
Speed control 8,000 mi 4 mo in service
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE INTO THE FLOW OF TRAFFIC, SHE ENGAGED THE ACCELERATOR PEDAL AND THE VEHICLE DID NOT ACCELERATE, PUTTING HER IN SUBSTANTIAL DANGER ON THE FREEWAY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS, BUT THE CONTACT WAS INFORMED THAT THEY COULD NOT FIND A DEFECT. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 8,000.
Speed control 250 mi 1 mo in service
SINCE SEPT. 1, 2011 WHEN I TOOK OWNERSHIP OF THE CAR I HAVE HAD THE FOLLOWING HAPPEN ABOUT ONCE A MONTH. THE LAST TIME WAS ON JULY 26, 2012 AT 3171 MILES. WHEN COMING TO A STOP FOR A LIGHT OR SLOWING TRAFFIC AND APPLYING THE BRAKES THE ENGINE STARTS TO RACE AND THE CAR FEELS LIKE IT WANTS TO SURGE FORWARD. WITH CONTINUED PRESSURE ON THE BRAKES, AFTER A FEW SECONDS THE ENGINE RACING AND SURGING STOPS AND THE CAR STOPS. I THINK IT MAY BE A PROBLEM WITH A COMPUTER. *TR UPDATED IVOQ 09/26/12
Steering 2,700 mi 1 mo in service
POWER STEERING FAILURE. "POWER STEERING ASSIST FAULT" WARNING ON MY DASH, ALTERNATING WITH "SERVICE ADVANCETRAC" WARNING. POWER STEERING FAILURE WHILE DRIVING ON THE INTERSTATE. EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL TO CHANGE LANES AND TURN ONTO OFF-RAMP. PULLED OVER, TURNED OFF IGNITION, RESTARTED CAR AND FAULT WENT AWAY AND POWER STEERING WORKED AGAIN. IF MY WIFE HAD BEEN DRIVING SHE WOULD NOT HAVE BEEN ABLE TO TURN THE WHEEL TO PULL OUT OF TRAFFIC AND INTO A SAFE AREA; I COULD BARELY TURN THE WHEEL. VEHICLE WAS PURCHASED ABOUT THREE MONTHS AGO AND HAS LESS THAN 3,000 MILES.

Other Fusion model years

202020192018201720162015201420132012201120102009200820072006

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