What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2018 Ford Fusion

No clear pattern

1% of complaints about the 2018 Ford Fusion arrived in its first year of service. That is an unusual figure for a 2018 vehicle, but with only 576 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is engine (201 complaints), typically at 6.5 yr or about 90,000 miles.

Complaints
576
Median age at failure
6.3 yr
Median mileage
89,000 n=235
Crash / fire / tow
8.2% of reports
Safety recalls
2

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
201 reports · 90,000 mi
6.5 yr
6%
Power train
110 reports · 81,700 mi
6.2 yr
11.8%
Engine cooling
88 reports · 101,000 mi
6.8 yr
10.2%
Other
47 reports · 40,000 mi
5.8 yr
0%
Electrical system
26 reports · 44,126 mi
5.9 yr
7.7%
Fuel / propulsion
22 reports · 15,895 mi
6.5 yr
0%
Steering
19 reports · 65,000 mi
6.0 yr
0%

Safety recalls — NHTSA campaigns

23V162000 2023-03-10
Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

18V167000 2018-03-12
Steering: steering wheel/handle bar

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

In owners’ own words

Steering 65,000 mi 10 mo in service
WHEN THE TEMPERATURE OUTSIDE GOES OVER 70 DEGREES, THERE'S CREAKING NOISES UNDERNEATH, SOMETIMES VERY LOUD WHEN TURNING, EVEN WHEN PARKED, MOVING THE STEERING WHEEL LEFT OR RIGHT IT MAKES THE NOISE. LOOKING ONLINE, THERE ARE SEVERAL COMPLAINTS THAT REPORT THE SAME PROBLEM, MY CAR HAS ONLY 72K MILES AND IT FEELS LIKE SOMETHING IS GOING TO BREAK. IT HAS BEEN HAPPENING ALL SUMMER THIS YEAR AND IT'S GETTING LOUDER. THIS HAS TO BE A RECALL.
Steering mileage not reported 4.8 yr in service
I just bought my car almost 2 months ago. It has 32,000 miles. Having steering issues.
Steering mileage not reported 5.3 yr in service
The steering wheel has become loose and unstable. And was told my vehicle wasn’t on the recall list for the same problem as the other vehicles.
Other 65,000 mi 10 mo in service
WHEN THE TEMPERATURE OUTSIDE GOES OVER 70 DEGREES, THERE'S CREAKING NOISES UNDERNEATH, SOMETIMES VERY LOUD WHEN TURNING, EVEN WHEN PARKED, MOVING THE STEERING WHEEL LEFT OR RIGHT IT MAKES THE NOISE. LOOKING ONLINE, THERE ARE SEVERAL COMPLAINTS THAT REPORT THE SAME PROBLEM, MY CAR HAS ONLY 72K MILES AND IT FEELS LIKE SOMETHING IS GOING TO BREAK. IT HAS BEEN HAPPENING ALL SUMMER THIS YEAR AND IT'S GETTING LOUDER. THIS HAS TO BE A RECALL.

Other Fusion model years

202020192018201720162015201420132012201120102009200820072006

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