What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2017 Ford Fusion

Typical pattern

3.7% of complaints about the 2017 Ford Fusion came in the first year, which is unremarkable for a 2017 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 6.6 yr in service. The most-reported system is engine (393 complaints), typically at 7.3 yr or about 76,000 miles.

Complaints
1,385
Median age at failure
6.6 yr
Median mileage
70,000 n=759
Crash / fire / tow
12.2% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
393 reports · 76,000 mi
7.3 yr
5.1%
Power train
312 reports · 80,000 mi
6.3 yr
17.6%
Engine cooling
134 reports · 81,571 mi
7.8 yr
16.4%
Electrical system
125 reports · 30,000 mi
3.8 yr
4%
Other
102 reports · 32,000 mi
6.1 yr
7.8%
Steering
51 reports · 38,000 mi
4.2 yr
15.7%
Service brakes
49 reports · 58,000 mi
6.4 yr
18.4%
Service brakes, hydraulic
48 reports · 99,000 mi
6.6 yr
27.1%
Fuel / propulsion
35 reports · 75,000 mi
7.0 yr
8.6%
Air bags
25 reports · 35,000 mi
3.3 yr
40%
Wheels
25 reports · 44,543 mi
5.4 yr
16%
Speed control
15 reports · 60,000 mi
6.3 yr
13.3%

Safety recalls — NHTSA campaigns

23V162000 2023-03-10
Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

18V167000 2018-03-12
Steering: steering wheel/handle bar

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

17V427000 2017-07-06
Power train:automatic transmission:torque converter

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

16V874000 2016-12-05
Seats:mid/rear assembly

Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.

During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.

In owners’ own words

Electrical system 1,200 mi 5 mo in service
FORD EGINEERS ARE WORKING ON A WINDOW PROBLEM . WHEN THE WINDOWS TRIES TO CLOSE ,AS IT HIT THE TOP, IT IMMEDIATELY GOES BACK DOWN. BEEN TO SHOP 2 TIMES WITH THE DRIVERS WINDOW AND THE LATEST WAS WITH BOTH FRONT WINDOWS. TEMPORARY SOLUTION IS TOO EASE IT UP A LITTLE AT A BIT AT A TIME
Electrical system 1,500 mi 6 mo in service
THE DRIVERSIDE/PASSENGER SIDE WINDOWS GO UP AND THEN COMES RIGHT BACK DOWN AUTOMATICALLY. WHEN YOU TRY TO MAKE THE WINDOWS STAY UP THEY COME BACK DOWN. I TRIED TO DO IT WHEN THE CAR WAS MOVING AND STATIONERY.
Electrical system 3,000 mi 6 mo in service
THERE IS A WELL-DOCUMENTED ISSUE ABOUT DEAD BATTERIES IN THIS VEHICLE, LIKELY CAUSED BY A FAULTY ACM (AUDIO CONTROL MODULE). THERE ARE HUNDREDS OF POSTS ABOUT THIS OVER THE WEB, SOME OF WHICH CAN BE FOUND HERE: HTTP://WWW.FUSIONSPORTFORUMS.COM/FORUM/257-FUSION-V6-SPORT-AUDIO-ELECTRONICS-LIGHTING/3770-DEAD-BATTERY-93.HTML HIGH-LEVEL COMPLAINT: BATTERY IS DEAD AFTER SITTING FOR 8 HOURS EVERY SINGLE DAY ON A NEW VEHICLE WITH LESS THAN 3000 MILES. UNACCEPTABLE!
Engine 1,650 mi 5 mo in service
WAS DRIVING IN A PARKING LOT, BETWEEN 5-10 MPH WHEN THE CAR CLICKED LOUDLY. I LOST STEERING AND BRAKES, AND CAME TO A SUDDEN STOP. THE ENGINE HAD TURNED OFF, THE CAR HAD PUT ITSELF INTO PARK, AND THE INSTRUMENT PANEL WENT BACK AS IF I HAD OPENED THE DOOR WITH THE CAR SHUT OFF.

Other Fusion model years

202020192018201720162015201420132012201120102009200820072006

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