2017 Jeep Cherokee
Typical pattern 3.2% of complaints about the 2017 Jeep Cherokee came in the first year, which is unremarkable for a 2017 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 3.9 yr in service. The most-reported system is power train (646 complaints), typically at 4.5 yr or about 46,728 miles.
- Complaints
- 1,928
- Median age at failure
- 3.9 yr
- Median mileage
- 40,000 n=1171
- Crash / fire / tow
- 4.9% of reports
- Safety recalls
- 6
25V011000 2025-04-29
Power train
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
23V302000 2023-04-27
Power train:automatic transmission
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
20V343000 2020-06-11
Power train:driveline:differential unit
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function wh
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
18V332000 2018-05-17
Electrical system:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
17V543000 2017-08-31
Equipment:other:labels
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.
16V799000 2016-11-02
Air bags:knee bolster
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.
Power train 6,200 mi 3 mo in service
VEHICLE HESITATES TO ACCELERATE AFTER SLOWING OR STOPPING. DELAY IS SEVERAL SECONDS AND POSSES A SERIOUS RISK OF BEING STRUCK FROM BEHIND. THIS HAPPENS INTERMITTENTLY.
Power train 10,175 mi 1.0 yr in service
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE SERVICE SHIFTER WARNING INDICATOR AND SEVERAL OTHER WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLINTON AUTO GROUP (2850 VALLEY WEST DRIVE, CLINTON, IA 52732) FOR DIAGNOSTIC TESTING. THE CONTACT WAS NOT ADVISED AS TO WHAT NEEDED TO BE REPAIRED OR REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 10,175.
Power train 150 mi 1.0 yr in service
THE SHIFTER WENT OUT WITH LESS THAN 150 MILES ON THE VEHICLE. THE SHIFTER WAS REPLACED, BUT THE NEW SHIFTER DOESN'T STAY IN GEAR AND OFTEN SHIFTS VERY HARD. WHEN THE SHIFTER WENT OUT ORIGINALLY WE WERE PULLING OUT OF A PARKING LOT AND THE CAR DIED IN ONCOMING TRAFFIC, I WAS ABLE TO PULL OVER TURN OFF THE CAR AND START IT TO GET IT HOME. THE CAR WOULD NOT DRIVE AFTER WE GOT IT HOME AND TRIED TO TAKE IT TO THE DEALERSHIP. THEY PUT IN A NEW SENSOR BUT STILL HAVING ISSUES. WE TOOK IT IN AND THEY DID A PROGRAM UPGRADE OR SOMETHING LIKE THAT AND GAVE IT BACK. IT HASN'T FIXED THE PROBLEM.
Engine 466 mi 8 mo in service
I WAS PULLING AWAY FROM A STOP SIGN WHEN I RECEIVED AN ERROR MESSAGE STATING "4WD UNAVAILABLE". I THEN HEARD A LOUD CLUNKING SOUND AND LOST POWER TO ALL THE WHEELS. AFTER PULLING OVER, I SHUT THE VEHICLE OFF AND RESTARTED IT. I PLACED THE CAR IN DRIVE AND A CLUNKING SOUND PERSISTED. WHEN GIVING THE VEHICLE GAS, THE ENGINE REV'D BUT NO POWER WENT TO THE WHEELS. I THEN SHUT THE VEHICLE OFF AND HAD IT TOWED TO THE LOCAL JEEP DEALERSHIP.