2019 Jeep Cherokee

No clear pattern

19.2% of complaints about the 2019 Jeep Cherokee arrived in its first year of service. That is an unusual figure for a 2019 vehicle, but with only 2,359 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is power train (788 complaints), typically at 6.4 yr or about 52,000 miles.

Complaints: 2,359
Median age at failure: 4.5 yr
Median mileage: 21,000 n=1033
Crash / fire / tow: 6.8% of reports
Safety recalls: 10

When each system is reported — middle 50% of complaints

System

0y2y4y6y8y10y12y14y

Power train

788 reports · 52,000 mi

6.4 yr

6.3%

Engine

432 reports · 18,500 mi

2.4 yr

5.8%

Electrical system

324 reports · 16,500 mi

3.1 yr

5.2%

Other

237 reports · 12,000 mi

4.8 yr

3.8%

Steering

116 reports · 12,000 mi

2.1 yr

6.9%

Service brakes

95 reports · 8,000 mi

3.3 yr

10.5%

Speed control

81 reports · 5,000 mi

2.1 yr

3.7%

Air bags

42 reports · 14,500 mi

3.4 yr

47.6%

Fuel / propulsion

39 reports · 15,000 mi

2.3 yr

2.6%

Collision avoidance

35 reports · 22,000 mi

5.3 yr

17.1%

Electronic stability control (esc)

23 reports · 13,000 mi

8 mo

4.3%

Wheels

23 reports · 2,300 mi

4.8 yr

Safety recalls — NHTSA campaigns

26V290000 2026-05-07

Power train

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

25V011000 2025-04-29

Power train

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

19V637000 2019-08-29

Steering:rack and pinion:rack

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

A loss of steering control increases the risk of a crash.

19V449000 2019-06-13

Air bags

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.

19V248000 2019-03-28

Seats

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

In the event of a crash, the seat may move, increasing the risk of injury.

18V917000 2018-12-20

Electrical system: instrument cluster/panel

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

18V739000 2018-10-19

Power train:automatic transmission

Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

A vehicle stall can increase the risk of crash.

18V524000 2018-08-09

Electrical system:wiring:front underhood

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

A vehicle stall can increase the risk of a crash.

18V523000 2018-08-09

Service brakes, hydraulic:foundation components:disc:caliper

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

A reduction of braking performance can increase the risk of a crash.

18V492000 2018-07-26

Power train:automatic transmission

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

In owners’ own words

Engine 1,000 mi 0 mo in service

THE CAR STALLED AND CAME TO A COMPLETE STOP WHILE IN MOTION AND MAKING A LEFT HAND TURN ON A TWO-WAY STREET. WAS UNABLE TO START THE CAR BACK UP. AFTER 5 MINUTES OF TRYING, CAR STARTED AGAIN. *TT

Engine 1,200 mi 0 mo in service

VEHICLE STALLS WITHOUT WARNING WHILE DRIVING AT SPEED. THIS WAS EXTREMELY DANGEROUS WHEN IT OCCURRED ON THE HIGHWAY. IT HAS HAPPENED NUMEROUS TIMES AND WAS TOWED TO THE DEALER FOR REPAIR. WARNING LIGHTS FOR CHECK ENGINE, SERVICE ELECTRONIC THROTTLE CONTROL, SERVICE START/STOP SYSTEM, SERVICE ELECTRONIC STABILITY CONTROL, AND 4WD SYSTEM TEMPORARILY UNAVAILABLE LIGHT UP.

Engine 1,500 mi 0 mo in service

VEHICLE BATTERY DIED WHILE DRIVING. HAS HAPPENED 3 TIMES. HAPPENS AT LOW SPEEDS. POWER STEERING IS TURNED OFF AND YOU MUST TURN CAR OFF AND TURN BACK ON. VERY DANERGOUS BECAUSE YOU CAN'T TURN YOUR STEERING WHEEL WHEN IT IS DYING SO EASILY COULD BE HIT.

Electrical system 1,500 mi 0 mo in service

VEHICLE BATTERY DIED WHILE DRIVING. HAS HAPPENED 3 TIMES. HAPPENS AT LOW SPEEDS. POWER STEERING IS TURNED OFF AND YOU MUST TURN CAR OFF AND TURN BACK ON. VERY DANERGOUS BECAUSE YOU CAN'T TURN YOUR STEERING WHEEL WHEN IT IS DYING SO EASILY COULD BE HIT.

Other Cherokee model years

How to read this

This is what owners reported, not a reliability rating. People file with NHTSA about alarming failures, not routine ones, and complaint volume tracks how many cars were sold.
Failure ages come from the incident date on each complaint, populated on about 83% of records. Mileage is shown where reported — NHTSA’s 2021 system change cut mileage capture to roughly 15%, so it thins out sharply after MY2020.
Every rank compares this vehicle only against others of the same model year. A 2025 car has not had time to accumulate five-year failures, so comparing early-failure share across years is meaningless.
Fourteen make-months distorted by media storms and mass recalls — Toyota in February 2010 ran 11× normal volume across 33 models — are excluded.
Recalls are manufacturer actions and authoritative; complaints are not. A recall listed here may already have been performed on any individual car. Check a specific VIN at nhtsa.gov/recalls.