What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2018 Jeep Cherokee

Typical pattern

6.5% of complaints about the 2018 Jeep Cherokee came in the first year, which is unremarkable for a 2018 vehicle — around the middle of the 182 model-years on record. The median complaint arrives at 3.4 yr in service. The most-reported system is power train (291 complaints), typically at 5.2 yr or about 40,000 miles.

Complaints
986
Median age at failure
3.4 yr
Median mileage
32,491 n=516
Crash / fire / tow
5.1% of reports
Safety recalls
7

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
291 reports · 40,000 mi
5.2 yr
5.2%
Electrical system
187 reports · 35,000 mi
3.0 yr
1.6%
Other
172 reports · 30,000 mi
3.0 yr
2.9%
Engine
154 reports · 28,000 mi
3.1 yr
3.9%
Service brakes
34 reports · 37,800 mi
4.9 yr
5.9%
Steering
30 reports · 24,528 mi
3.2 yr
13.3%
Fuel / propulsion
26 reports · 13,000 mi
4.3 yr
0%
Speed control
20 reports · 25,000 mi
2.8 yr
5%
Electronic stability control (esc)
15 reports · 31,436 mi
2.3 yr
6.7%
Air bags
15 reports · 20,000 mi
4.6 yr
33.3%

Safety recalls — NHTSA campaigns

25V011000 2025-04-29
Power train

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

18V524000 2018-08-09
Electrical system:wiring:front underhood

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

A vehicle stall can increase the risk of a crash.

18V494000 2018-07-26
Power train:axle assembly:axle shaft

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.

If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.

18V332000 2018-05-17
Electrical system:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

18V282000 2018-05-01
Fuel system, gasoline:delivery:hoses, lines/piping, and fittings

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.

A fuel leak in the presence of the ignition source can increase the risk of a fire.

17V670000 2017-10-24
Engine and engine cooling:engine

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.

If the oil pump fails, the engine will stall, increasing the risk of a crash.

17V543000 2017-08-31
Equipment:other:labels

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

In owners’ own words

Power train 800 mi 6 mo in service
ENTERING I 264 VA, PRESSED ACCELERATOR RESULTING IN A LURCHING MOTION, THE VEHICLE WOULD NOT ACCELERATE CAUSING OTHER VEHICLES TO SWERVE TO AVOID REAR ENDING OUR 2018 JEEP CHEROKEE LATITUDE. IT REPEATED THIS ACTION MANY TIMES AS WE LIMPED HOME UNDER 40 MPH. WE WERE AFRAID TO DRIVE THE VEHICLE AND CALLED THE DEALER (SOUTHERN CHRYSLER JEEP AT GREENBRIER). THE DEALER AUTHORIZED TOWING THE VEHICLE IN FOR REPAIRS. THE SERVICE REPRESENTATIVE CALLED US AND SAID THE TRANSMISSION MECHANIC AUTHORIZED ORDERING A NEW TRANSMISSION DUE TO THE FACT THAT THE TRANSMISSION WOULD NOT COME OUT OF GEAR.
Power train 250 mi 7 mo in service
I PURCHASE THE VEHICLE NEW ON MARCH 30. ON SUNDAY, APRIL 1 THE CAR AUTOMATICALLY WENT INTO PARK ASSIST MODE WITHOUT THE BUTTON BEING PUSHED. THIS HAPPENED WHILE DRIVING 50 MPH DOWN THE HIGHWAY CAUSING THE TRANSMISSION TO SHIFT INTO NEUTRAL. IT WOULD NOT SHIFT BACK TO DRIVE. WE HAD TO PULL OVER AND TURN THE ENGINE OFF AND RESTART THE VEHICLE TO GET THE CAR TO GO IN DRIVE AGAIN. LUCKILY WE WERE IN AN OUTSIDE LANE AND COULD PULL OVER TO THE EDGE OF THE HIGHWAY. IT IS SCARY TO THINK WHAT COULD HAVE HAPPENED HAD WE BEEN IN THE MIDDLE OF RUSH HOUR TRAFFIC ON THE INTERSTATE. *TT *TR
Power train 14,186 mi 1.0 yr in service
WHILE DRIVING MY DASH WILL SUDDENLY STATE "SERVICE SHIFTER" AND ALL MY GEAR SHIFTER LIGHTS WILL BE LIT UP. THE ONLY WAY I GET THEM OFF IS I HAVE TO PULL OVER, STOP, TURN VEHICLE OFF, AND RESTART IT. THIS HAS HAPPEN IN TOWN AND ON THE HIGHWAY. THIS HAS HAPPENED NOW SEVERAL TIMES OVER APPROXIMATELY 4 MONTHS NOW. THE FIRST TIME BEING WHEN I GOT MY FIRST OIL CHANGE.
Engine 4,300 mi 6 mo in service
I BOUGHT A BRAND NEW 2018 JEEP LATITUDE AND AT 4300 MILES IT STARTED ACTING UP AND SHUT DOWN RIGHT IN THE MIDDLE OF THE ROAD I WAS TRAVELING. I HAD TO USE ROADSIDE ASSISTANCE AND HAVE IT TOWED.JEEP STATED THAT IT WAS BURNING A QUART OF OIL EVERY 1000 MILES STATED IT WAS 4 QUARTS OF OIL LOW. THEY ALSO STATED THAT THEY DIDN'T KNOW WHERE IT WAS BURNING FROM EITHER. TOLD ME TO DRIVE IT 1000 MILES AND BRING IT BACK. I DON'T EVEN HAVE A WARNING THAT MY OIL WAS LOW IT JUST SHUT DOWN. *TT *CN *JS

Other Cherokee model years

2022202120202019201820172016201520142001200019991998

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