7.6% of complaints about the 2020 Jeep Cherokee came in the first year, which is unremarkable for a 2020 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 5.4 yr in service. The most-reported system is power train (167 complaints), typically at 5.8 yr or about 63,000 miles.
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
A loss of steering control increases the risk of a crash.
I TOOK MY FOOT OF THE ACCELERATOR TO APPLY THE BRAKES AND THE CAR CONTINUED TO ACCELERATE EVEN AS I APPLIED THE BRAKES. I HAD TO APPLY THE BRAKES FOR A MILE OR TWO UNTIL I COULD SAFELY PULL OVER. ONCE I PULLED OVER AND COMPLETELY STOPPED THE RPMS WENT OVER 7000. I TURNED THE CAR OFF AND RESTARTED IT. THE RPMS AGAIN WENT OVER 7000. I LET THE CAR SIT FOR A FEW MINUTES AND STARTED THE CAR ONCE AGAIN. THE CAR OPERATED JUST FINE AFTER THIS. WE TOOK THE CAR INTO THE DEALERSHIP AND THEY COULD NOT DUPLICATE THE PROBLEM.
WHEN TURNING IT MAKES A SOUND. WHEN BRAKING IT MAKES A SOUND. WHILE IDLING FAN GET VERY LOAD. WHEN SPEED INCREASES MAKES A SOUND.
VEHICLE SOS CALL LOCKS THE ENTERTAINMENT SYSTEM AND WILL NOT CALL SOS NOR DISCONNECT. NO RADIO AVAILABLE. HAS OCCURRED MULTIPLE TIMES. THE UCONNECT HAD SERIOUS ELECTRICAL ISSUES.
ENGINE LIGHT CAME ON THE 29TH DAY OF OWNERSHIP, WITH ODB CODE P0139. THE ONE O2 SENSOR WAS REPLACED, DRIVING BACK HOME AFTER THE REPAIR THE ENGINE LIGHT CAME BACK ON. TOOK IT BACK THE NEXT DAY SAME CODE P0139, THIS TIME THEY REPLACED THE ECM/PCM COMPUTER. AFTER ALMOST TWO WEEKS THE ENGINE LIGHT CAME BACK ON WITH THE SAME CODE. I PURCHASED THIS CAR WITH ON 7 MILES ON IT AND IT'S BEEN IN THE DEALERSHIP 3 WITH LESS THAN 2K ON IT. *TR