What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2010 KIA Soul

Early-defect pattern

28.7% of complaints about the 2010 KIA Soul came in its first year of service — a higher share than 98% of the 203 2010 model-years on record. That points to problems present from new rather than wear. The most-reported system is electrical system (25 complaints), typically at 5.9 yr or about 63,000 miles.

Complaints
178
Median age at failure
4.2 yr
Median mileage
29,904 n=133
Crash / fire / tow
27.5% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
25 reports · 63,000 mi
5.9 yr
36%
Air bags
21 reports · 53,000 mi
6.4 yr
76.2%
Structure
18 reports · 4,800 mi
6 mo
11.1%

Safety recalls — NHTSA campaigns

14V822000 2014-12-29
Structure:body:roof and pillars

Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.

13V114000 2013-04-01
Exterior lighting:brake lights:switch

Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The

Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

10V388000 2010-08-31
Electrical system:wiring

KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. A LIMITED NUMBER OF WIRING HARNESSES SUPPLIED BY JCI AND USED FOR THE LIGHTING IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, LOCATED IN THE FRONT DOOR TRIM PANELS, AND THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION, LOCATED IN THE FRONT AND REAR DOOR TRIM PANELS, MAY HAVE BEEN IMPROPERLY SOLDERED.

WHEN THE LIGHTS ARE ILLUMINATED UNDER CERTAIN CONDITIONS, AN ELECTRICAL SHORT MAY OCCUR THAT CAN RESULT IN A FIRE.

In owners’ own words

Structure 5,000 mi 1 mo in service
FACTORY INSTALLED WINDSHIELD CHIPS AND CRACKS FROM THE EDGE EASILY AND OFTEN. I HAD THE FIRST WINDOW REPLACED AT ABOUT 5,000 MILES AND THAT WINDOW WAS A GENUINE KIA WINDOW INSTALLED AND NOW IT HAS TWO SMALL CHIPS AND A CRACK FROM THE EDGE OF THE GLASS AND ONE BIG CHIP AT 8,000 MILES. I HAVE NOT CHANGED MY DRIVING AND HAVE NEVER OCCURRED THIS MANY WINDOW DEFECTS. I BELIEVE THE WINDOW TO BE NOT PROPERLY ANNEALED OR TREATED IN THE FURNACE OR IT IS JUST TOO THIN. *TR
Structure 500 mi 3 mo in service
I HAVE A 2010 KIA SOUL THAT THE INTERIOR DOOR PANELS SCRATCH VERY EASILY. PRIMARY ISSUE COME ABOUT AS A RESULT OF THE SEAT BELT STRIKING THE DOOR AS IT RETRACTS. *TR
Structure mileage not reported 2 mo in service
THE INTERIOR PANELS ARE EASILY SCRATCHED AND THE CAR LOOK LIKE IT IS TEN YEARS OLD AND IT IS BARELY A YEAR OLD. IT HAS AFFECTED THE VALUE AS I WAS TOLD BY A SEPARATE DEALER THAT THE INTERIOR LOOKS "HORRIBLE" I NOTIFIED KIA AND THEY SAID A "FIX" WOULD BE AVAILABLE IN TWO MONTHS AND ALMOST A YEAR LATER KIA HAS NOT FIXED THE PROBLEM. *TR
Air bags 4,276 mi 1 mo in service crash / fire / tow
TL*THE CONTACT OWNS A 2010 KIA SOUL. WHILE DRIVING 65 MPH THE CONTACT HIT A DEER WHICH CAUSED THE DRIVER SIDE DOOR TO CRUSH INWARD. NONE OF THE AIRBAGS IN THE VEHICLE DEPLOYED. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 4276.

Other Soul model years

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