What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2013 KIA Soul

Typical pattern

4.1% of complaints about the 2013 KIA Soul came in the first year, which is unremarkable for a 2013 vehicle — around the middle of the 210 model-years on record. The median complaint arrives at 8.8 yr in service. The most-reported system is engine (283 complaints), typically at 8.4 yr or about 117,000 miles.

Complaints
868
Median age at failure
8.8 yr
Median mileage
98,000 n=473
Crash / fire / tow
16% of reports
Safety recalls
3 1 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
283 reports · 117,000 mi
8.4 yr
20.8%
Steering
151 reports · 70,000 mi
7.7 yr
0.7%
Electrical system
71 reports · 64,000 mi
9.3 yr
11.3%
Service brakes, hydraulic
67 reports · 149,000 mi
11.3 yr
17.9%
Other
61 reports · 99,000 mi
9.8 yr
18%
Engine cooling
45 reports · 138,000 mi
10.5 yr
22.2%
Service brakes
29 reports · 12,800 mi
6.2 yr
6.9%
Fuel / propulsion
27 reports · 99,000 mi
9.3 yr
7.4%
Air bags
18 reports · 57,800 mi
4.1 yr
77.8%
Speed control
17 reports · 25,000 mi
8.3 yr
0%
Structure
15 reports · 30,000 mi
2.3 yr
26.7%

Safety recalls — NHTSA campaigns

23V652000 2023-09-25 Do not drive
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

An engine compartment fire while parked or driving can increase the risk of injury.

19V120000 2019-02-22
Engine

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

14V822000 2014-12-29
Structure:body:roof and pillars

Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.

In owners’ own words

Service brakes 12,800 mi 1.2 yr in service
AT STOP LIGHT, BRAKE PEDAL WENT TO FLOOR AND VEHICLE STARTED TO MOVE FORWARD INTO INTERSECTION. THANKFULLY NO VEHICLES WERE AT THAT INTERSECTION AT THAT TIME! AFTER FIVE OR FEWER SECONDS THE BRAKES CAUGHT AND I WAS ABLE TO STOP THE VEHICLE. *TR
Service brakes 35 mi 4 mo in service
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS HEARD FROM THE VEHICLE WHEN THE BRAKES WERE APPLIED. ADDITIONALLY, THE BRAKE PEDAL SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35.
Service brakes 14,000 mi 1.3 yr in service
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP, THE BRAKES MALFUNCTIONED CREATING AN EXTENDED STOPPING DISTANCE. THE CONTACT INDICATED THAT DURING THE INCIDENT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND THE BRAKES APPEARED TO BE SKIPPING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 14,000.
Steering 850 mi 8 mo in service
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE STEERING ASSIST WARNING LIGHT ILLUMINATED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 850. *TR

Other Soul model years

2022202120202019201820172016201520142013201220112010

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