What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2018 KIA Soul

Typical pattern

5.5% of complaints about the 2018 KIA Soul came in the first year, which is unremarkable for a 2018 vehicle — around the middle of the 182 model-years on record. The median complaint arrives at 5.0 yr in service. The most-reported system is engine (138 complaints), typically at 5.3 yr or about 73,454 miles.

Complaints
292
Median age at failure
5.0 yr
Median mileage
54,100 n=104
Crash / fire / tow
19.5% of reports
Safety recalls
1

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
138 reports · 73,454 mi
5.3 yr
15.9%
Power train
31 reports · 33,000 mi
4.3 yr
6.5%
Other
29 reports · 13,000 mi
4.3 yr
17.2%
Electrical system
20 reports · 59,000 mi
6.0 yr
15%

Safety recalls — NHTSA campaigns

22V031000 2022-01-25
Air bags

Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

Air bags that do not deploy as intended can increase the risk of injury in a crash.

In owners’ own words

Engine 4,000 mi 1.1 yr in service crash / fire / tow
THE CAR WAS PARKED IN A PUBLIC PARKING LOT, WITH NO ONE AROUND IT, WHEN THE ENGINE CAUGHT FIRE AND DESTROYED THE ENGINE COMPARTMENT. FIRE INSPECTOR STATED CAUSE OF THE FIRE COULD NOT BE DETERMINED.
Engine 43,000 mi 2.2 yr in service crash / fire / tow
CITY STREET. WAS TEST DRIVING THIS VEHICLE WHEN IT CAUGHT FIRE AT THE LOWER BACK END OF THE ENGINE.
Engine mileage not reported 2.3 yr in service
MY CHECK ENGINE LIGHT CAME ON AND EVERY TIME I TOOK IT IN FOR SERVICE I WAS TOLD I USED BAD GAS AND TO CHANGE THE GAS. I WAS EVEN TOLD THE COMPUTER ON MY CAR NEEDED TO BE UPDATED AND UNTIL THEN THE CHECK ENGINE LIGHT WOULD COME ON AND MAY NOT GO OUT. MY CAR STOPPED IN THE MIDDLE OF THE STREET AND WOULDN'T MOVE.
Power train mileage not reported 2.3 yr in service
MY CHECK ENGINE LIGHT CAME ON AND EVERY TIME I TOOK IT IN FOR SERVICE I WAS TOLD I USED BAD GAS AND TO CHANGE THE GAS. I WAS EVEN TOLD THE COMPUTER ON MY CAR NEEDED TO BE UPDATED AND UNTIL THEN THE CHECK ENGINE LIGHT WOULD COME ON AND MAY NOT GO OUT. MY CAR STOPPED IN THE MIDDLE OF THE STREET AND WOULDN'T MOVE.

Other Soul model years

2022202120202019201820172016201520142013201220112010

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