What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2012 KIA Soul

Typical pattern

5.5% of complaints about the 2012 KIA Soul came in the first year, which is unremarkable for a 2012 vehicle — around the middle of the 201 model-years on record. The median complaint arrives at 8.5 yr in service. The most-reported system is engine (209 complaints), typically at 9.0 yr or about 119,300 miles.

Complaints
671
Median age at failure
8.5 yr
Median mileage
90,000 n=396
Crash / fire / tow
15.6% of reports
Safety recalls
3 1 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
209 reports · 119,300 mi
9.0 yr
19.1%
Steering
165 reports · 69,000 mi
7.5 yr
4.2%
Other
38 reports · 92,680 mi
9.8 yr
7.9%
Electrical system
38 reports · 68,000 mi
7.6 yr
15.8%
Service brakes, hydraulic
34 reports · 122,746 mi
12.3 yr
8.8%
Engine cooling
32 reports · 140,000 mi
10.8 yr
31.2%
Power train
21 reports · 63,000 mi
7.3 yr
19%
Fuel / propulsion
21 reports · 120,000 mi
9.3 yr
0%
Structure
18 reports · 69,696 mi
6.3 yr
27.8%
Air bags
17 reports · 68,000 mi
4.0 yr
88.2%

Safety recalls — NHTSA campaigns

23V652000 2023-09-25 Do not drive
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

An engine compartment fire while parked or driving can increase the risk of injury.

19V120000 2019-02-22
Engine

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

14V822000 2014-12-29
Structure:body:roof and pillars

Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.

In owners’ own words

Engine cooling mileage not reported 0 mo in service
VEHICLE SUFFERED SUDDEN LOSS OF PERFORMANCE, WOULD ONLY ACCELERATE SLUGGISH, RPM WOULD NOT GO BEYOND 2500 RPM, HAD TO GET VEHICLE TOWED TO DEALERSHIP, LOST DRIVEABILITY. *TT
Engine cooling 140,000 mi 7.6 yr in service
TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO SPUTTER. THE VEHICLE DID NOT STALL AND WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE CATALYTIC CONVERTER FAILED AND FAULT CODE: P0240 APPEARED. THE VEHICLE WAS REPAIRED BY A MUFFLER SHOP. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Engine cooling 133,668 mi 8.4 yr in service crash / fire / tow
TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS THE VEHICLE OVERHEATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE FAILURE MILEAGE WAS 133,668
Other mileage not reported 0 mo in service
VEHICLE SUFFERED SUDDEN LOSS OF PERFORMANCE, WOULD ONLY ACCELERATE SLUGGISH, RPM WOULD NOT GO BEYOND 2500 RPM, HAD TO GET VEHICLE TOWED TO DEALERSHIP, LOST DRIVEABILITY. *TT

Other Soul model years

2022202120202019201820172016201520142013201220112010

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