What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2017 KIA Soul

Typical pattern

2.8% of complaints about the 2017 KIA Soul came in the first year, which is unremarkable for a 2017 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 5.6 yr in service. The most-reported system is engine (190 complaints), typically at 5.9 yr or about 82,000 miles.

Complaints
356
Median age at failure
5.6 yr
Median mileage
73,000 n=155
Crash / fire / tow
18% of reports
Safety recalls
1

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
190 reports · 82,000 mi
5.9 yr
16.3%
Other
32 reports · 20,000 mi
4.8 yr
9.4%
Electrical system
19 reports · 20,000 mi
6.2 yr
21.1%
Power train
19 reports · 80,000 mi
4.6 yr
0%
Fuel / propulsion
18 reports · 73,000 mi
5.8 yr
5.6%
Air bags
16 reports · 40,000 mi
4.1 yr
68.8%

Safety recalls — NHTSA campaigns

22V031000 2022-01-25
Air bags

Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

Air bags that do not deploy as intended can increase the risk of injury in a crash.

In owners’ own words

Other 6,000 mi 1.7 yr in service
THE BLIND SPOT DETECTION FAILS TO SEE MOST BUSES, RVS, AND LARGE TRUCKS WITH TRAILERS. IT SEEMS THAT ABOUT 90% OF THESE VEHICLE TYPES IT DOES NOT SEE. CARS ARE NOT A PROBLEM. WE NOTICED THAT HIS WAS THE CASE NEARLY EVERY TIME WE PASSED A SEMI OR BUS. I COULD BE GOING 40 TO 75 MPH. SPEED DID NOT SEEM TO MATER. I REPORTED THIS TO THE DEALER AND THEY SAID YES IT DOES THIS ON THIS MODEL. WHY PAY FOR BLIND SPOT DETECTION WHEN IT CANNOT SEE A TRUCK?
Other mileage not reported 2.3 yr in service
WHEN I AM DRIVING AND I STOP AT LIGHT AND START TO PULL OUT MY CAR IS LIKE IT HAS KNOW POWER AT ALL THEN IT WILL JUST TAKE OFF ITS DONE THAT WHEN IHAVE PULLED OUT INTO TRAFFIC JUST COMPLETY STOP THAN TAKE OFF IS THERE ANY RECALLS ON SOMETHING LIKES THIS WORRIED ONE DAY NOT GOING TO TAKE OFF GOING TO GET HIT
Other 76,000 mi 3.3 yr in service
OIL LIGHT KEEPS FLICKERING WHEN AT IDLE OR LOW SPEEDS. I HEAR THIS HAS BEEN AN ISSUE WITH THIS FOR MANY YEARS OF KIA CARS.
Electrical system mileage not reported 1.8 yr in service
REAR CAMERA STAYS ON WHEN DRIVING FORWARD. THIS HAS HAPPENED ABOUT 5 TIMES OVER THE PAST YEAR, WHILE 7000 MILES WERE DRIVEN. I HAVE TO STOP THE CAR, GO IN TO PARK, THEN DRIVE, SOMETIMES MORE THAN ONCE, FOR THE CAMERA TO SWITCH OFF, REGULAR DISPLAY TO LIGHT UP.

Other Soul model years

2022202120202019201820172016201520142013201220112010

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