17.1% of complaints about the 2014 Mazda CX-5 came in the first year, which is unremarkable for a 2014 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 4.5 yr in service. The most-reported system is electrical system (130 complaints), typically at 5.3 yr or about 65,000 miles.
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
I WAS ABOUT 30 MINUTES IN MY DRIVE ON A 40-50 DEGREE F MORNING. I STOPPED AT A TRAFFIC LIGHT. WHEN I TRIED TO ACCELERATE, MY CX-5 APPEARED TO HAVE STOPPED SHIFTING GEARS. I WAS STUCK IN A LOW GEAR. I COULD GET UP TO 20-30 MPH, BUT MY CAR WOULD BE STRUGGLING AT 4K RPM. LUCKILY, I WAS ALREADY NEAR MY DESTINATION. *TR
TL* THE CONTACT OWNS A 2014 MAZDA CX5. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE GEAR SHIFTER BUTTON FAILED. THE BUTTON WOULD DISENGAGE THE GEAR SHIFTER FROM DRIVE TO NEUTRAL. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,500 AND THE CURRENT MILEAGE WAS 3,000.
ABOUT AN HOUR INTO MY COMMUTE FROM WORK, STOPPED AT TRAFFIC LIGHT. ACCELERATOR DIDN'T RESPOND AFTER SEVERAL ATTEMPTS TO REACH FULL SPEED. MAXIMUM SPEED REACHED 5-10 MPH ON A 50 MPH ROAD. SEVERAL WARNING LIGHTS DISPLAYED IMMEDIATELY AND WAS ABLE TO SAFELY PULL OVER ONTO SIDE ROAD. RESTARTED VEH AND ENGINE LIGHT REMAINED ON; ACCELERATOR RESPONDED NORMAL AND WAS ABLE TO GET HOME CAUTIOUSLY. VEH WAS TAKEN TO SERVICE NEXT DAY, ADVISOR EXPLAINED ISSUE HAS BEEN ALERTED ON SERVICE BULLETIN. CURRENTLY WAITING ON TRANSMISSION PARTS. *TR
TL* THE CONTACT OWNS A 2014 MAZDA CX5. THE CONTACT STATED THAT THE DRIVER'S SIDE-VIEW MIRROR WOULD VIBRATE EXCESSIVELY WHEN DRIVING AT VARIOUS SPEEDS. ADDITIONALLY, THE OVERHEAD COMPARTMENT WOULD ALSO VIBRATE AND EXHIBIT AN ABNORMAL SHUTTERING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 400. *TR