What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2020 Mazda CX-5

Typical pattern

7.3% of complaints about the 2020 Mazda CX-5 came in the first year, which is unremarkable for a 2020 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 4.4 yr in service. The most-reported system is electrical system (29 complaints), typically at 4.7 yr or about 2,741 miles.

Complaints
151
Median age at failure
4.4 yr
Median mileage
2,900 n=31
Crash / fire / tow
13.2% of reports
Safety recalls
0

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
29 reports · 2,741 mi
4.7 yr
6.9%
Other
24 reports · 4,412 mi
4.8 yr
4.2%
Engine
17 reports · 9,000 mi
3.4 yr
0%
Collision avoidance
16 reports
5.7 yr
12.5%

In owners’ own words

Electrical system 600 mi 11 mo in service
THERE IS A KNOWN ISSUE WITHOUT A SOLUTION FROM MAZDA ' 2020 CX-5 HAS INTERMITTENT BATTERY DRAIN, CAUSING THE VEHICLE TO POWER OFF OR NOT START. HAPPENED TO ME 2X WHILE VEHICLE WAS PARKED AND RUNNING.
Electrical system 2,900 mi 1.1 yr in service
DASHBOARD LIGHTS HAVE GONE OFF THEN BACK ON WHILE DRIVING ON THE HIGHWAY & LOCAL ROADS SEVERAL TIMES. ALSO CONCERNED AS TO WHAT ELSE THIS ISSUE AFFECTS & NOT SURE IF DAYLIGHT RUNNING LIGHTS ARE ON OR OFF AT THIS TIME OR OTHER ELECTRICAL ELEMENTS. NOT SURE THE CAUSE OF THIS POSSIBLE SHORT IN THE SYSTEM IN ADDITION TO A BATTERY REPLACEMENT (ORIG. BATTERY & THEN 2 OTHERS SINCE 7/4/20)
Electrical system mileage not reported 1.5 yr in service
I HAVE BEEN WARNED BY OTHER DRIVERS AT NIGHT THAT MY TAIL LIGHTS WERE OUT. MY CLOCK AND RADIO BOTH ARE MALFUNCTIONING. I JUST TOOK THE CAR FOR THE YEARLY INSPECTION AND THERE IS A MAJOR OIL LEAK FROM A GASKET. THE CAR ONLY HAS 16,000 MILES ON IT!
Other 9,000 mi 1.4 yr in service
MASSIVE OIL LEAK NEAR THE ENGINE AND THE CYLINDER HEAD NEEDS TO BE REPLACED BECAUSE IT IS DEFECTIVE. THIS IS A 2020 VEHICLE. THE GASKET KIT AND THE ENGINE ARE ON BACKORDER SO MY CAR IS AT THE SHOP FOR AN UNDETERMINED AMOUNT OF TIME ON THE ORDER OF POTENTIALLY SEVERAL MONTHS!

Other CX-5 model years

2022202120202019201820172016201520142013

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