13.2% of complaints about the 2016 Mazda CX-5 came in the first year, which is unremarkable for a 2016 vehicle — around the middle of the 199 model-years on record. The median complaint arrives at 3.8 yr in service. The most-reported system is exterior lighting (160 complaints), typically at 3.8 yr or about 40,000 miles.
Mazda North American Operations (Mazda) is recalling certain 2016 CX-5 vehicles. The LED Daytime Running Lights (DRL) may fail while driving.
If the DRL fails, the vehicle's visibility may be reduced to other drivers on the road, increasing the risk of a crash.
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
THE VEHICLE WOULD NOT GO FROM REVERSE TO DRIVE OR DRIVE TO REVERSE. IT WOULD BE IN DRIVE BUT WOULD REVERSE. THEN IT WOULD LURCH FORWARD AND THE ENGINE WOULD REV AND IT WOULD GO FORWARD. IT HAD A DELAYED REACTION WHEN CHANGING THE GEARS AND ENGINE WOULD REV UP WHEN IT FINALLY WOULD CHANGE. I TOOK IT TO MAZDA DEALER AND THEY SAID IT NEEDS A NEW TRANSMISSION. IT HAS 1000 MILES AND IS ABOUT 6 WEEKS OLD.
I HAD DRIVEN MY NEW CAR FOR ONLY ABOUT 700 MILES WHEN THE TRANSMISSION FAILED. I WAS WAITING FOR A RED LIGHT TO TURN GREEN. WHEN IT DID, I PRESSED ON THE GAS AND THE CAR ENGINE ROARED, BUT THE TRANSMISSION ACTED AS IF IT WERE IN NEUTRAL. THE CAR WENT NO WHERE FOR ABOUT FIVE SECONDS. I PUT ON MY HAZARD LIGHTS AND WAS LUCKY NOT TO BE HIT FROM BEHIND. EVENTUALLY, THE DRIVE KICKED IN. I TOOK IT TO THE DEALER AND WAS TOLD IT NEEDED A NEW TRANSMISSION. THERE WAS NO KNOWN RECALL ISSUE AS OF YET. MAZDA REPLACED THE TRANSMISSION AS PER THE WARRANTY.
HAD FULLY LOADED CX5 TOURING 4 MONTHS. SUDDENLY TODAY, WHEN I PRESS ON ACCELERATOR, CAR WOULD JERK AS IT WAS ATTEMPTING TO DRIVE FORWARD. AFTER I MADE IT TO WORK, LEFT WORK EARLY TO GO TO DEALERSHIP. CAR WOULD START AND GO INTO REVERSE, BUT IT WOULD NOT GO FORWARD IN DRIVE. CAR HAD TO BE TOWED TO DEALERSHIP, WHERE THEY ARE TRYING TO DIAGNOSE THE PROBLEM. I AM REALLY NERVOUS THAT THEY FIND THE PROBLEM AND FIX IT CORRECTLY THE FIRST TIME. I HAVE A 90 MILE COMMUTE (ROUND TRIP) ON A FAST MOVING TOLL ROAD, AND CANNOT TAKE THE CHANCE OF BREAKING DOWN WHEN I AM IN ROUTE.
PURCHASED NEW 2016 MADACX5 IN APRIL 2015. WIFE WAS PULLING INTO THE GARAGE AND WAS ABOUT STOPPED WHEN IT LUNGED FORWARD STRIKING THE BACK WALL OF THE GARAGE. CAR WAS MOVING AT LESS THAN A MILE PER HOUR WITH HER FOOT ON THE BRAKE.DAMAGE DONE TO VEHICLE AND GARAGE. TOOK IT TO THE DEALER, WHO KEPT THE VEHICLE AND DROVE AND MONITORED IT FOR A WEEK. THEY FOUND NO PROBLEM. MAZDA TOLD ME TO RETURN MY LOANER AND PICK UP MY VEHICLE. I TOLD THEM IT WAS UNSAFE. THEY WILL GIVE ME A DEAL ON A NEW VEHICLE. I WAS OUTSIDE WHEN MY WIFE ENTERED THE GARAGE AND WITNESSED THE INCIDENT.