2018 Mazda CX-5
Typical pattern 8% of complaints about the 2018 Mazda CX-5 came in the first year, which is unremarkable for a 2018 vehicle — around the middle of the 182 model-years on record. The median complaint arrives at 5.7 yr in service. The most-reported system is engine (177 complaints), typically at 6.6 yr or about 24,800 miles.
- Complaints
- 474
- Median age at failure
- 5.7 yr
- Median mileage
- 9,563 n=122
- Crash / fire / tow
- 8.9% of reports
- Safety recalls
- 3
21V875000 2021-11-12
Fuel system, gasoline:delivery:fuel pump
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Fuel pump failure may cause an engine stall, increasing the risk of a crash.
19V497000 2019-06-27
Engine
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
An unexpected stall increases the risk of a crash.
18V426000 2018-06-25
Air bags:side/window
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda CX-5 vehicles. In the event of a side impact or rollover crash, the side curtain air bags may not properly unfold during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
If the air bags do not deploy properly in a crash, it can increase the risk of injury.
Service brakes 1,200 mi 4 mo in service crash / fire / tow
UNINTENDED ACCELERATION. I ENTERED OFFICE PARKING BUILDING AS USUAL. PARKING SPOT WAS ON THE RIGHT. SLOWLY APPROACHING I STARTED TO TURN RIGHT WITH FOOT ON BRAKES. SUDDENLY CAR ACCELERATED BY ITSELF AND HIT A CONCRETE WALL BEFORE I EVEN REALIZED WHAT'S HAPPENED. STEERING WHEEL AIRBAG DEPLOYED, I GOT SECURED BY THE SAFETY BELT. FRONT OF MY CAR IS DAMAGED. I'M TERRIFIED OF DRIVING THE CAR DUE TO THIS UNINTENDED ACCELERATION ISSUE.
Service brakes 493 mi 1.0 yr in service
ATTEMPT TO STOP AT LIGHT. BRAKES WERE ENGAGED FULLY ENGINE KEPT REVVING UP. CAR KEPT GOING FORWARD. IN MOTION IN CITY STREET. STRAIGHT AND BRAKING. CAR HAS 496 MILES.
Service brakes mileage not reported 1.9 yr in service crash / fire / tow
TL* THE CONTACT OWNS A 2018 MAZDA CX5. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED AND THE VEHICLE CRASHED INTO ANOTHER PARKED VEHICLE. THE FRONT PASSENGER SIDE OF THE VEHICLE WAS DAMAGED. THE CONTACT WENT TO THE CHIROPRACTOR FOR TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AWAY TO TOWING YARD AWAITING INSPECTION FROM THE INSURANCE COMPANY. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE VEHICLE HAD A NHTSA CAMPAIGN NUMBER: 19V497000 (POWER TRAIN, ENGINE). THE FAILURE MILEAGE WAS UNKNOWN.
Engine 1,200 mi 7 mo in service
ENGINE MAKES LOUD NOISES AFTER DRIVING AND ACTS LIKE IT'S EXHAUSTED. THIS ALWAYS HAPPENS WHEN PARK THE CAR AND GET OUT OF IT. THERE IS A SLIGHT BURNING SMELL (WHICH I WAS TOLD WOULD WEAR OFF AFTER THE FIRST COUPLE HUNDRED MILES), BUT IT'S STILL DOING THIS. IT'S LIKE THE ENGINE OVER HEATED (WHICH NO INDICATOR) AND IT NEEDS TO COOL OFF. THE SMELL IS THE MOST CONCERNING PART.