2019 Mazda CX-5

Typical pattern

4.9% of complaints about the 2019 Mazda CX-5 came in the first year, which is unremarkable for a 2019 vehicle — around the middle of the 191 model-years on record. The median complaint arrives at 5.4 yr in service. The most-reported system is engine (131 complaints), typically at 6.3 yr or about 26,000 miles.

Complaints: 366
Median age at failure: 5.4 yr
Median mileage: 17,000 n=56
Crash / fire / tow: 5.7% of reports
Safety recalls: 2

Safety recalls — NHTSA campaigns

21V875000 2021-11-12

Fuel system, gasoline:delivery:fuel pump

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

Fuel pump failure may cause an engine stall, increasing the risk of a crash.

19V497000 2019-06-27

Engine

Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.

An unexpected stall increases the risk of a crash.

In owners’ own words

Electrical system 3 mi 11 mo in service

ALL LIGHTS AND GAUGES TURN OFF AND DISABLE, INCLUDING: APPLE CAR PLAY, NAVIGATION, AUDIO, AIR CONDITIONING, BLUETOOTH, SENSORS, AND ALL GAGES IN THE DASH--

Electrical system 4,500 mi 1.0 yr in service

SIGNIFICANT SAFETY ISSUE--THE ENTIRE DASH AND MIDDLE SCREEN GOES BLACK, ALL MUSIC STOPS PLAYING, THE APPLE CARE PLAY DOESN'T WORK, ATTACHED IPHONE SOMETIMES GOES BLANK. MUST PULL OVER AND RESTART THE VEHICLE. PREVIOUSLY AT MAZDA OF OREM (UTAH) FOR RECALL AND THIS SAME ISSUE. RETURNED TODAY--9/1 8/19, DEALER NO IDEA WHY SCREENS SHUTTING OFF. HAPPENS WITHOUT NOTICE OF PROVOCATION. SIGNIFICANT SAFETY ISSUE,

Electrical system 4,700 mi 1.1 yr in service

SIGNIFICANT SAFETY ISSUE--THE ENTIRE MIDDLE SCREEN GOES BLANK, ALL ACCESS TO APPLE CAR PLAY STOPS, INCLUDING NAVIGATION, PHONE, TEXT, ETC. THE PHONE GOES BLANK. MUST PULL OVER AND THE HEAD UNIT WILL RESTART.TWICE AT DEALER FOR SAME ISSUES. THEY HAVE REPLACED PARTS, BUT STILL SAME PROBLEM.

Other 29,000 mi 2.3 yr in service

UNINTENDED ACCELERATION - I WAS PULLING IN TO MY GARAGE, HALF WAY INTO THE GARAGE, THE CAR ACCELERATED, WITHOUT FOOT ON THE ACCELERATOR, AND RAN INTO MOTORCYCLE AND GARAGE BACK WALL. THERE ARE TIRE TRACTION MARKS WHERE IT BEGAN TO ACCELERATE UNATTENDED, AND TIRE TREAD FROM MULTIPLE ROTATIONS OF THE TIRE WHERE THE VEHICLE FORWARD MOTION WAS STOPPED BY THE WALL. ANOTHER DRIVER OF THE CAR STATED THAT THE NIGHT BEFORE, WHEN FOOT WAS TAKEN OFF THE ACCELERATOR THE CAR CONTINUED TO ACCELERATE.

Other CX-5 model years

How to read this

This is what owners reported, not a reliability rating. People file with NHTSA about alarming failures, not routine ones, and complaint volume tracks how many cars were sold.
Failure ages come from the incident date on each complaint, populated on about 83% of records. Mileage is shown where reported — NHTSA’s 2021 system change cut mileage capture to roughly 15%, so it thins out sharply after MY2020.
Every rank compares this vehicle only against others of the same model year. A 2025 car has not had time to accumulate five-year failures, so comparing early-failure share across years is meaningless.
Fourteen make-months distorted by media storms and mass recalls — Toyota in February 2010 ran 11× normal volume across 33 models — are excluded.
Recalls are manufacturer actions and authoritative; complaints are not. A recall listed here may already have been performed on any individual car. Check a specific VIN at nhtsa.gov/recalls.

2019 Mazda CX-5

When each system is reported — middle 50% of complaints

Safety recalls — NHTSA campaigns

In owners’ own words

Other CX-5 model years

How to read this