2017 Mazda CX-5
Typical pattern 3.6% of complaints about the 2017 Mazda CX-5 came in the first year, which is unremarkable for a 2017 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 5.3 yr in service. The most-reported system is electrical system (44 complaints), typically at 6.2 yr or about 5,000 miles.
- Complaints
- 195
- Median age at failure
- 5.3 yr
- Median mileage
- 15,000 n=74
- Crash / fire / tow
- 7.2% of reports
- Safety recalls
- 1
17V744000 2017-11-21
Trailer hitches
Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.
Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.
Other 2,771 mi 11 mo in service
REAR BACKUP CAMERA FAILED. VEHICLE PARKED IN HOME GARAGE. VEHICLE WAS STARTED AND SHIFTED TO REVERSE. CAMERA FAILED TO DISPLAY ON DASH SCREEN AS IT NORMALLY DOES. MANUALLY CHECKED CAMERA LOCATED CENTER REAR OF VEHICLE. NO SIGNS OF DAMAGE OR LOOSE FITTINGS ETC. VEHICLE HAS NOT BEEN INVOLVED IN A CRASH. STOPPED ENGINE, RESTARTED SEVERAL TIMES. CAMERA SOFTWARE DID NOT RESET IF THERE IS SOFTWARE. CAMERA DOES NOT COME ON. FAILURE OF CAMERA CREATES AN UNSAFE CONDITION WHEN BACKING BECAUSE THE DRIVER IS ACCUSTOMED TO THIS ORIGINAL SAFETY FEATURE.
Other 9,500 mi 1.4 yr in service
REAR BACKUP CAMERA FAILED. VEHICLE WAS STARTED AND SHIFTED TO REVERSE. CAMERA FAILED TO DISPLAY ON DASH SCREEN AS IT NORMALLY DOES. MANUALLY CHECKED CAMERA LOCATED CENTER REAR OF VEHICLE. NO SIGNS OF DAMAGE OR LOOSE FITTINGS ETC. VEHICLE HAS NOT BEEN INVOLVED IN A CRASH. STOPPED ENGINE, RESTARTED SEVERAL TIMES. CAMERA SOFTWARE DID NOT RESET IF THERE IS SOFTWARE. CAMERA DOES NOT COME ON. FAILURE OF CAMERA CREATES AN UNSAFE CONDITION WHEN BACKING BECAUSE THE DRIVER IS ACCUSTOMED TO THIS ORIGINAL SAFETY FEATURE.
Other 3,100 mi 1.4 yr in service crash / fire / tow
TAKATA RECALL: UNINTENDED ACCELERATION- WHILE PULLING INTO A PARKING SPOT GOING UNDER 5 MPH, MY GAS PETAL ACCELERATED WITHOUT MY FOOT ON IT, AND I BELIEVE THAT THE ONLY THING THAT STOPPED ME WAS THE BUSHES I SLAMMED INTO. IT WAS A VERY DANGEROUS SITUATION DUE TO A TREE IN FRONT OF ME I COULD OF SLAMMED INTO AS WELL AS PEOPLE COULD OF BEEN ON THE SIDEWALK WALKING. THIS IS A VERY SERIOUS MATTER AND I HOPE THIS IS LOOKED INTO FULLY. I JUST GOT THE CAR 3 MONTHS AGO.
Electrical system 250 mi 1.3 yr in service
TWO WEEKS AFTER I GOT THE VEHICLE, I WAS DRIVING ON A HIGHWAY DOING SPEEDS OF 45 TO 74. THE DRIVERS LAND CHANGE ASSIST WAS NOT WORKING AS A CAR WAS RIGHT BESIDE ME SEVERAL TIMES I NOTICED AND THE LIGHT WAS OFF. MY SON MENTIONED IT. DEC 22, 2017 2) I WAS DRIVING AT DUSK ON CRUISE CONTROL 74 MPH AND THE CAR SUDDENLY BRAKED AND A WARNING BRAKE! WAS ON THE DASH. I WAS IN THE FAST LANE WITH NO OBJECTS OR CAR IN FRONT.