What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

1999 Chrysler Town AND Country

Typical pattern

4.1% of complaints about the 1999 Chrysler Town AND Country came in the first year, which is unremarkable for a 1999 vehicle — around the middle of the 201 model-years on record. The median complaint arrives at 5.8 yr in service. The most-reported system is electrical system (61 complaints), typically at 5.8 yr or about 90,000 miles.

Complaints
414
Median age at failure
5.8 yr
Median mileage
90,000 n=218
Crash / fire / tow
12.6% of reports
Safety recalls
9

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
61 reports · 90,000 mi
5.8 yr
8.2%
Air bags
51 reports · 69,000 mi
5.4 yr
5.9%
Seats
38 reports · 70,160 mi
5.2 yr
44.7%
Power train
36 reports · 70,000 mi
3.8 yr
19.4%
Engine cooling
32 reports · 112,000 mi
8.1 yr
12.5%
Suspension
30 reports · 100,000 mi
8.0 yr
3.3%
Steering
22 reports · 109,350 mi
4.9 yr
4.5%
Service brakes, hydraulic
21 reports · 97,364 mi
2.4 yr
28.6%
Wheels
20 reports · 52,000 mi
4.9 yr
5%
Structure
20 reports · 100,000 mi
8.2 yr
5%
Speed control
16 reports · 96,500 mi
5.4 yr
6.2%

Safety recalls — NHTSA campaigns

10E034000 2010-08-10
Equipment

CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.

IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.

07E104000 2007-12-11
Visibility:glass, side/rear

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

06E022000 2006-03-13
Service brakes, hydraulic

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

04V480000 2004-10-06
Air bags

ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

03E053000 2003-10-24
Fuel system

CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.

A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.

03E045000 2003-09-26
Equipment

AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.

IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.

02V076000 2002-03-08
Seat belts:rear/other

ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.

IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

01V119000 2001-04-11
Seat belts:front:retractor

VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.

IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.

00V268000 2000-09-13
Fuel system, gasoline:fuel injection system

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

In owners’ own words

Power train mileage not reported 6 mo in service
VEHICLE DOES NOT HAVE THE SHIFT LOCK WHEN FOOT IS ON THE BRAKES. THIS IS A SAFETY DEFECT. *AK
Power train mileage not reported 11 mo in service
PARKED AND PUT THE VEHICLE IN REVERSE. VEHICLE BEHAVED LIKE IT WAS IN NEUTRAL. LET THE CAR IDLE FOR FEW MINUTES, AND CAR OVERHEATED. CONSUMER CONTACTED DEALER. *AK *ML
Power train mileage not reported 1.8 yr in service crash / fire / tow
REAR AXLE OF BROKE! AXLE BROKE ON INSIDE OF RIGHT REAR WHEEL/BRAKE ASSEMBLY. CAUSED BRAKES TO FAIL AS CONTINUED ON THREE (3) WHEELS. WE SKIDDED LEFT AND RIGHT, TURNED INTO THE SKIDS, ALMOST HITTING OTHER MOTORISTS AND VEHICLES. ALMOST WENT OVER EMBAKEMENTS. FRAME BENT. NEW TIRE AT TIME.
Steering mileage not reported 10 mo in service
I HAVE A CHRYSLER TOWN AND COUNTRY LIMITED 1999 WITH 21,000 MILES. LAST WEEK WHILE PULLING FROM A PARKING LOT. I HEARD A NOISE IN THE ENGINE AND THE CAR STOPPED AND IT WAS IMPOSSIBLE FOR ME TO STEER THE WHEEL. I LOOKED IN THE ENGINE AND I FOUND THE BELT LOOSE AND THE THE BELT TENSION PULLY AND THE BOLT UNDER THE CAR. THE CAR TOWED TO THE CHRYSLER DEALER. NOW SEVERAL QUESTIONS RAISED ABOUT THIS CAR, WHICH I GOT NO ANSWER FROM THE TECHNICAL MANAGER.

Other Town AND Country model years

2016201520142013201220112010200920082007200620052004200320022001200019991998

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