What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2012 Chrysler Town AND Country

Typical pattern

0.9% of complaints about the 2012 Chrysler Town AND Country came in the first year, which is unremarkable for a 2012 vehicle — around the middle of the 201 model-years on record. The median complaint arrives at 5.3 yr in service. The most-reported system is electrical system (394 complaints), typically at 3.7 yr or about 77,000 miles.

Complaints
864
Median age at failure
5.3 yr
Median mileage
70,900 n=536
Crash / fire / tow
6.9% of reports
Safety recalls
5

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
394 reports · 77,000 mi
3.7 yr
5.3%
Engine
100 reports · 100,000 mi
7.7 yr
4%
Other
58 reports · 66,000 mi
6.5 yr
10.3%
Fuel / propulsion
56 reports · 101,000 mi
8.2 yr
0%
Power train
36 reports · 94,000 mi
8.0 yr
8.3%
Structure
32 reports · 70,000 mi
6.6 yr
37.5%
Service brakes
20 reports · 40,000 mi
4.3 yr
5%
Exterior lighting
19 reports · 50,400 mi
4.2 yr
5.3%
Air bags
18 reports · 80,000 mi
5.2 yr
27.8%
Steering
16 reports · 53,500 mi
9.5 yr
6.2%
Visibility / wipers
15 reports · 52,000 mi
3.8 yr
0%

Safety recalls — NHTSA campaigns

25V876000 2025-12-17
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

An unsecured wheelchair can move during transit, increasing the risk of injury.

14V234000 2014-05-07
Electrical system

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

An overheated switch may result in a vehicle fire.

12V191000 2012-05-02
Equipment

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES, MANUFACTURED FROM MARCH 9, 2012 THROUGH MARCH 12, 2012. SOME VEHICLES MAY BE EQUIPPED WITH A RIGHT SIDE LIFTGATE PINCH SENSOR THAT DOES NOT FUNCTION PROPERLY. AS A RESULT, INCREASED FORCE MAY BE REQUIRED IN ORDER TO STOP THE POWER LIFTGATE DURING FINAL CLOSING STAGES.

THE POWER LIFTGATE DOOR MAY CLOSE ON AN APPENDAGE, INCREASING THE RISK OF INJURY.

12V141000 2012-04-03
Suspension:rear

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.

THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.

11V487000 2011-09-29
Engine cooling

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.

CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.

In owners’ own words

Steering 2,766 mi 5 mo in service
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD A LOUD SCREECHING SOUND FROM UNDER THE VEHICLE. AFTER INSPECTING THE VEHICLE THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE TIE ROD DISCONNECTED AND THE OTHER THREE WHEELS WERE POINTING FORWARD. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE TECHNICIANS REPLACED THE TIE ROD. THEY ALSO ADVISED THAT A LUG NUT WAS NOT TIGHTENED CORRECTLY. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,766. UPDATED 04/10/12*LJ UPDATED 04/16/12
Steering 23,864 mi 2.9 yr in service crash / fire / tow
STEERING WHEEL DID NOT PROPERLY FUNCTION WITH THE FRONT WHEEL AXEL CAUSING A ACCIDENT ON 8/23/2014, IT WAS DIFFICULT STEERING ON RIGHT TURNS AND LEFT AND THE VEHICLE WOULD HAVE WIDE TURNS. *TR
Steering 37,000 mi 4.1 yr in service
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE PUSH TO START BUTTON WAS DEPRESSED AND THE VEHICLE WAS SHIFTED INTO REVERSE. SUDDENLY, THE VEHICLE STALLED AND ROLLED BACKWARDS. THE CONTACT ACTIVATED THE EMERGENCY BRAKE AND SHUT OFF THE VEHICLE. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED INTERMITTENTLY. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Fuel / propulsion 40,000 mi 2.3 yr in service
I WORK AT A USED CAR DEALERSHIP WE HAVE HAD 3 TOWN AND COUNTRY MINIVANS WITH A 3.6 LITER ENGINE WHERE THE FUEL FEED LINE COMES OFF THE FUEL RAIL WE HAVE CKD WITH CHRYSLER AND NO RECALLS YET. *TR

Other Town AND Country model years

2016201520142013201220112010200920082007200620052004200320022001200019991998

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