2013 Chrysler Town AND Country
Typical pattern 4.5% of complaints about the 2013 Chrysler Town AND Country came in the first year, which is unremarkable for a 2013 vehicle — around the middle of the 210 model-years on record. The median complaint arrives at 4.9 yr in service. The most-reported system is electrical system (394 complaints), typically at 2.3 yr or about 62,521 miles.
- Complaints
- 930
- Median age at failure
- 4.9 yr
- Median mileage
- 65,000 n=540
- Crash / fire / tow
- 7.2% of reports
- Safety recalls
- 4
25V876000 2025-12-17
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
An unsecured wheelchair can move during transit, increasing the risk of injury.
14V234000 2014-05-07
Electrical system
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
An overheated switch may result in a vehicle fire.
13V291000 2013-07-02
Air bags
Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."
An air bag that does not deploy, or deploys improperly, may increase the risk of injury.
13V283000 2013-07-02
Electrical system
Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).
In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.
Seats 49,213 mi 3.4 yr in service
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE HEADREST WAS TOUCHED, POPPED OUT OF PLACE, AND STRUCK THE PASSENGER IN THE HEAD. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,213.
Seats 18,000 mi 3.4 yr in service
FRONT PASSENGER SIDE HEAD REAT ANTI WHIPLASH MECHANISM DEPLOYED WHILE THE VEHICLE WAS STATIONARY, ENGINE RUNNING. I OPENED A COMPLAINT WITH DEALERSHIP BECAUSE THEY SAID IM RESPONSIBLE FOR THE COST EVEN THOUGH SERVICE MANAGER STATES IT HAPPENS ALL THE TIME. OPENED A COMPLAINT WITH CHRYSLER FINANCIAL, BUT NEVER FOLLOWED UP ON THE DEFECT BECAUSE I TURNED THE VEHICLE IN FOR DIFFERENT MAKE. NOW THEY ARE TRYING TO STICK ME WITH A BILL THAT SHOULD BE A RECALL.
Seats 80,000 mi 4.0 yr in service
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PASSENGER SIDE HEADREST INDEPENDENTLY STARTED TO SEPARATE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADREST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. UPDATED 01/11/2017*CT CONSUMER STATED PASSENGER FRONT SEAT HEADREST OPEN CAUSED AIRBAG ALARM TO STAY ON. CHYSLER HAD RECALLED 840,000 OF THEIR VEHICLES FOR THE SAME THING. UPDATED 6/25/18*JB
Electrical system 1,500 mi 5 mo in service
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE LANE DEPARTURE WARNING SYSTEM LIGHT ILLUMINATED AND REMAINED ILLUMINATED BUT THERE WAS NOT AN OBJECT NEAR THE VEHICLE. THE CONTACT ALSO STATED THAT THE SUNROOF COULD NOT BE OPENED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF EITHER FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,500.