What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2000 Chrysler Town AND Country

Typical pattern

8.5% of complaints about the 2000 Chrysler Town AND Country came in the first year, which is unremarkable for a 2000 vehicle — around the middle of the 213 model-years on record. The median complaint arrives at 5.0 yr in service. The most-reported system is power train (51 complaints), typically at 3.3 yr or about 58,700 miles.

Complaints
351
Median age at failure
5.0 yr
Median mileage
81,000 n=206
Crash / fire / tow
13.1% of reports
Safety recalls
7

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
51 reports · 58,700 mi
3.3 yr
13.7%
Engine cooling
45 reports · 78,000 mi
7.0 yr
6.7%
Air bags
31 reports · 90,500 mi
5.1 yr
25.8%
Service brakes, hydraulic
27 reports · 90,220 mi
5.1 yr
11.1%
Seats
26 reports · 53,000 mi
4.4 yr
50%
Electrical system
24 reports · 116,000 mi
7.4 yr
4.2%
Steering
23 reports · 120,000 mi
4.4 yr
13%
Suspension
21 reports · 90,000 mi
6.3 yr
0%
Structure
19 reports · 99,000 mi
8.8 yr
0%

Safety recalls — NHTSA campaigns

10E034000 2010-08-10
Equipment

CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.

IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.

07E104000 2007-12-11
Visibility:glass, side/rear

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

06E022000 2006-03-13
Service brakes, hydraulic

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

04V480000 2004-10-06
Air bags

ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

03E053000 2003-10-24
Fuel system

CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.

A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.

03E045000 2003-09-26
Equipment

AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.

IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.

00V268000 2000-09-13
Fuel system, gasoline:fuel injection system

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

In owners’ own words

Steering mileage not reported 1.3 yr in service
CONSUMER STATES THAT THE STEERING COLUMN HAS BEEN REPLACED TWICE AND THERE IS STILL A NOISE WHEN MAKING A TURN. PLEASE PROVIDE ADDITIONAL INFORMATION.*JB
Steering mileage not reported 1.3 yr in service
STEERING MAKES A POPPING NOISE WHEN TURNING IN ANY DIRECTION OR ON CERTAIN ROAD SURFACES. PROBLEM PERSISTS AS LONG AS VEHICLE IS DRIVEN. DEALERS AREA REPRESENTATIVE STATED A NEW STEERING COLUMN WAS BEING MADE TO CORRECT THE FROBLEM. *AK THE STEERING COLUMN WAS REPLACED TWICE BUT THE PROBLEM WAS NOT CORRECTED. *YH
Steering mileage not reported 2.4 yr in service
WHEN MAKING SLOW TURNS IN WET ROAD CONDITIONS, IN EITHER DIRECTION, POWER STEERING GOES OUT FOR 3-4 SECONDS. AS SOON AS TURN IS COMPLETED POWER STEERING IS BACK ON. VEHICLE HAS BEEN EXAMINED TWICE BY DEALER, COULD NOT FIND A CAUSE.*AK
Air bags mileage not reported 4 mo in service crash / fire / tow
WHILE DRIVING ON HIGHWAY TRAVELLING 30MPH ON ICY ROADS, EMS GOING THE OPPOSITE DIRECTION, LOST CONTROL AND HIT ANOTHER VEHICLE WHICH COLLIDED INTO CONSUMER'S VEHICLE. UPON IMPACT, NEITHER AIRBAG DEPLOYED. *AK

Other Town AND Country model years

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