What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2016 Chrysler Town AND Country

Typical pattern

2.2% of complaints about the 2016 Chrysler Town AND Country came in the first year, which is unremarkable for a 2016 vehicle — around the middle of the 199 model-years on record. The median complaint arrives at 5.2 yr in service. The most-reported system is power train (188 complaints), typically at 5.7 yr or about 85,000 miles.

Complaints
669
Median age at failure
5.2 yr
Median mileage
70,000 n=377
Crash / fire / tow
8.7% of reports
Safety recalls
5

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
188 reports · 85,000 mi
5.7 yr
16.5%
Other
110 reports · 55,000 mi
5.3 yr
6.4%
Electrical system
107 reports · 60,500 mi
4.9 yr
4.7%
Structure
75 reports · 60,000 mi
4.8 yr
2.7%
Engine
69 reports · 82,000 mi
5.2 yr
5.8%
Seats
22 reports · 65,365 mi
7.7 yr
0%
Air bags
16 reports · 70,000 mi
6.5 yr
31.2%
Latches / locks
15 reports · 76,000 mi
5.6 yr
0%

Safety recalls — NHTSA campaigns

17V824000 2017-12-21
Equipment

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

16V461000 2016-06-24
Power train:automatic transmission

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

16V300000 2016-05-16
Seats:mid/rear assembly

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.

If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.

16V044000 2016-01-28
Visibility:windshield

FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."

If the windshield dislodges during a crash, there is an increased risk of occupant injury.

15V595000 2015-09-24
Latches/locks/linkages:hood:latch

Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.

If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.

In owners’ own words

Seats mileage not reported 7 mo in service
I WAS ATTEMPTING TO MOVE THE SECOND ROW BUCKET SEAT FORWARD. I PULLED ON THE SIDE OF THE SEAT AND THE ENTIRE SEAT FOLDED, INCLUDING THE HEADREST. MY HAND WAS NEAR THE HEADREST, AND WHEN THE HEAD REST CLOSED, MY FINGER WAS CAUGHT UNDER WHERE THE BARS THAT SUPPORT THE HEAD REST AND THE HEAD REST AND THE TIP OF MY FINGER WAS CRUSHED AND FRACTURED. WHEN THE HEADREST CLOSES THE IMPACT IS SO FORCEFUL. I DON'T HAVE A VIN SINCE THIS WAS A RENTAL.
Seats mileage not reported 1.8 yr in service
FRONT DRIVER SEAT NOT STABLE. SEAT MOUNTING LOOSE . YOU CAN FEEL SEAT SHAKE AND HEAR IT SQUEAK WHEN DRIVING VEHICLE.
Seats 58,000 mi 4.1 yr in service
PASSENGER SIDE, 2ND ROW SEAT, DOES NOT FULLY RELEASE FROM ANCHOR TO ALLOW 3RD ROW PASSENGERS TO EXIT CAR. TOP PART OF SEAT FOLDS DOWN, BUT BOTTOM PART STAYS ANCHORED TO CAR. SEEMS LIKE CABLE ISSUE. *TR
Power train mileage not reported 11 mo in service
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Other Town AND Country model years

2016201520142013201220112010200920082007200620052004200320022001200019991998

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