What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2003 Chrysler Town AND Country

Typical pattern

7.5% of complaints about the 2003 Chrysler Town AND Country came in the first year, which is unremarkable for a 2003 vehicle — around the middle of the 228 model-years on record. The median complaint arrives at 4.3 yr in service. The most-reported system is steering (61 complaints), typically at 4.3 yr or about 53,000 miles.

Complaints
332
Median age at failure
4.3 yr
Median mileage
61,000 n=247
Crash / fire / tow
10.8% of reports
Safety recalls
6

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Steering
61 reports · 53,000 mi
4.3 yr
9.8%
Electrical system
44 reports · 86,000 mi
5.6 yr
4.5%
Power train
29 reports · 58,200 mi
4.0 yr
3.4%
Air bags
25 reports · 91,000 mi
7.3 yr
44%
Visibility
17 reports · 80,335 mi
2.8 yr
0%
Engine cooling
17 reports · 61,000 mi
4.2 yr
0%
Structure
15 reports · 38,000 mi
7.2 yr
6.7%
Service brakes, hydraulic
15 reports · 66,591 mi
3.3 yr
6.7%
Exterior lighting
15 reports · 81,000 mi
5.7 yr
0%

Safety recalls — NHTSA campaigns

10E034000 2010-08-10
Equipment

CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.

IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.

06E022000 2006-03-13
Service brakes, hydraulic

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

05V134000 2005-04-06
Latches/locks/linkages:hatchback/liftgate:lock

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

04V386000 2004-08-05
Steering:hydraulic power assist:hose, piping, and connections

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

03E053000 2003-10-24
Fuel system

CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.

A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.

03E045000 2003-09-26
Equipment

AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.

IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.

In owners’ own words

Visibility mileage not reported 3 mo in service
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEM WITH THE VEHICLE VISIBILITY SUN SCREEN, FROM THE WINDSHIELD DO NOT PROTECT HIS EYE VISION, AND HIS AFRAID TO HAVE AN ACCIDENT. DEALER HAS BEEN NOTIFIED NOTHING THEY CAN DO. PLEASE PROVIDE FURTHER INFORMATION. TS
Visibility 6,720 mi 6 mo in service
MY 2003 TOWN AND COUNTRY LIMITED MINIVAN RECENTLY HAD A WINDOW BLOW OUT ON THE PASSENGER SLIDING DOOR. THE INCIDENT HAPPENED WHILE DRIVING DOWN THE HIGHWAY AND RESEMBLED A TEAR ABOUT A THIRD OF THE WAY UP THE WINDOW. IT DID NOT RESEMBLE AN EXTERNAL DAMAGE SIGHT AND SEEMED TO LOOK AS IF THE WINDOW RIPPED OPEN FOR SOME REASON. THE INITIAL 'TEAR' WAS ABOUT A FOOT LONG AND EXPANDED THROUGH OUT THE ENTIRE WINDOW FROM THERE. I WAS QUICKLY REFERRED TO MY INSURANCE CARRIER BY THE DEALERSHIP. I WAS ON MY WAY THERE AND WAS LESS THEN A MILE FROM THEM WHEN THIS OCCURRED.*JB
Visibility mileage not reported 2.3 yr in service
RECEIVED RECALL NOTICE FOR UPPER POWER STEERING HOSE. WINDSHIELD WASHERS INOPERATIVE AT TIMES. UNABLE TO DUPLICATE PROBLEM. *BF NAR *JLS THE PARTS WEREN'T AVAILABLE FOR THE RECALL. THERE WAS A PROBLEM WITH THE SIDE WINDOW SWITCH AND THE INTERIOR LIGHT. *SC *JB
Structure 4,213 mi 5 mo in service
THE REAR TAIL GATE POPPED WIDE OPEN ON FREEWAY AND THE DOG JUMPED OUT. THE DEALER MECHANICAN FOUND THAT THE REAR LATCH WAS LATCHED WITHOUT THE GATE CLOSED AND THERE WAS NO WARNING LIGHT ON THE DASH. CAUSE: INCOMPLETE LATCH RELEASE. PAWL SWITCH FAILURE. *SC

Other Town AND Country model years

2016201520142013201220112010200920082007200620052004200320022001200019991998

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