What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2011 Chrysler Town AND Country

Typical pattern

2.7% of complaints about the 2011 Chrysler Town AND Country came in the first year, which is unremarkable for a 2011 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 5.3 yr in service. The most-reported system is electrical system (524 complaints), typically at 4.9 yr or about 72,618 miles.

Complaints
1,105
Median age at failure
5.3 yr
Median mileage
70,000 n=815
Crash / fire / tow
5.2% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
524 reports · 72,618 mi
4.9 yr
3.4%
Engine
107 reports · 84,500 mi
7.0 yr
4.7%
Fuel / propulsion
105 reports · 92,000 mi
7.9 yr
3.8%
Other
58 reports · 83,075 mi
6.4 yr
3.4%
Service brakes
51 reports · 30,800 mi
3.5 yr
5.9%
Power train
40 reports · 50,621 mi
4.5 yr
5%
Structure
38 reports · 34,000 mi
3.8 yr
23.7%
Air bags
24 reports · 83,000 mi
4.9 yr
25%
Steering
21 reports · 79,949 mi
6.2 yr
0%
Electronic stability control (esc)
18 reports · 82,000 mi
6.2 yr
5.6%
Exterior lighting
17 reports · 50,000 mi
4.4 yr
0%
Speed control
16 reports · 69,000 mi
5.8 yr
12.5%

Safety recalls — NHTSA campaigns

25V876000 2025-12-17
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

An unsecured wheelchair can move during transit, increasing the risk of injury.

14V234000 2014-05-07
Electrical system

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

An overheated switch may result in a vehicle fire.

11V315000 2011-06-08
Steering:column

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.

A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.

In owners’ own words

Electrical system 2,000 mi 10 mo in service
ELECTRONIC VEHICLE INFORMATION CENTER (EVIC) DISPLAYS INCORRECT MPG, ABOUT 10-11% HIGHER THAN ACTUAL MPG WHEN FILLING TANK AND COMPUTING BY CALCULATOR. SAYS 27 MPG, WHEN ONLY 24 MPG IS MEASURED WHEN PUMPING GAS. EVIC ALSO RANDOMLY RESETS IT SELF TO 18 MPG WHEN ENGINE IS TURNED OFF. TSB 08-012-12 IS REPORTED TO CORRECT THIS CONDITION. *TR
Electrical system 36,000 mi 2.8 yr in service crash / fire / tow
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG BURNING PLASTIC ODOR AS SMOKE EMITTED FROM THE DRIVER'S SIDE DOOR WHILE DRIVING. THE CONTACT WAS ABLE TO DISCONNECT THE ELECTRICAL WIRES FROM THE DRIVER'S SIDE DOOR PANEL TO AVOID A FIRE. THE CONTACT ALSO REPLACED THE MAIN ELECTRICAL WIRE HARNESS AND SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 36,000.
Electrical system 19,000 mi 1.4 yr in service
TL-THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 20 MPH, A PEASSENGER INFORMED INFORMED HER THAT SHE FORGOT TO CLOSE THE REAR SLIDING DOOR. THE CONTACT STATED THAT THERE WAS NOT ALERT THAT TOLD HER THAT THE DOOR WAS OPEN WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. AP
Power train mileage not reported 8 mo in service
TRANSMISSION MAKES NOISE AT 16MPH CHRYSLER IS AWARE OF THE NOISE. CHRYSLER STATES THAT THEY DO NOT HAVE "FIX" FOR IT AT THIS TIME. THIS IS NOT ACCEPTABLE TO ME AS A CUSTOMER OF CHRYSLER. THANK YOU. *KB

Other Town AND Country model years

2016201520142013201220112010200920082007200620052004200320022001200019991998

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