What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2000 Dodge Durango

Typical pattern

6.8% of complaints about the 2000 Dodge Durango came in the first year, which is unremarkable for a 2000 vehicle — around the middle of the 213 model-years on record. The median complaint arrives at 4.3 yr in service. The most-reported system is suspension (570 complaints), typically at 4.3 yr or about 50,000 miles.

Complaints
1,330
Median age at failure
4.3 yr
Median mileage
59,900 n=782
Crash / fire / tow
13.2% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Suspension
570 reports · 50,000 mi
4.3 yr
3.3%
Engine cooling
126 reports · 73,000 mi
4.5 yr
11.9%
Power train
118 reports · 57,115 mi
3.5 yr
10.2%
Steering
84 reports · 60,000 mi
4.2 yr
11.9%
Service brakes, hydraulic
61 reports · 47,881 mi
3.7 yr
34.4%
Electrical system
56 reports · 118,000 mi
8.8 yr
23.2%
Air bags
51 reports · 68,000 mi
4.0 yr
82.4%
Latches / locks
42 reports · 60,000 mi
4.8 yr
2.4%
Seats
31 reports · 79,300 mi
7.2 yr
19.4%
Engine
29 reports · 155,000 mi
15.7 yr
3.4%
Speed control
23 reports · 71,272 mi
4.9 yr
21.7%
Tires
21 reports · 95,000 mi
4.4 yr
47.6%

Safety recalls — NHTSA campaigns

08E064000 2008-10-20
Suspension:front:hub

SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.

IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.

06E024000 2006-03-15
Engine cooling

CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.

A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.

04V596000 2004-12-21
Suspension:front:control arm:upper ball joint

ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.

EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.

01V153000 2001-05-08
Air bags

VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000.

WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.

In owners’ own words

Steering mileage not reported 0 mo in service
THE CAR IS HARD TO CONTROL (STEER) AND THE DEALER HAS WORKED ON IT TWO TIMES AND IS UNABLE TO CORRECT THE PROBLEM. THE STAR HOT LINE WAS CALLED TODAY, AND I WAS TOLD TO BRING THE CAR IN IN SIX DAYS AND THEY WOULD WORK ON IT AGAIN. I AM CONCERNED ABOUT HOW SAFE IT IS ON THE ROAD.
Steering mileage not reported 2 mo in service
WHILE DRIVING AT APPROX. 40-45 MPH STEERING WHEEL COMPLETELY FELL OFF, IT WAS HOLDING ON BY 3 WIRES WHICH COULD HAVE CAUSED LOSS OF VEHICLE CONTROL. DEALER IS INSPECTING VEHICLE. *AK
Steering mileage not reported 8 mo in service
CONSUMER WAS TRAVELING 75MPH, ALMOST HIT ANOTHER VEHICLE ON THE SIDE OF BRIDGE. VEHICLE FELT LIKE SOMEONE WAS PULLING IT LEFT TO RIGHT. PROBLEM WAS INTERMITTENT, BUT HAPPENED ALOT. MANUFACTURER DIDN'T SEE IT AS A PROBLEM.*AK
Power train mileage not reported 3 mo in service
VEHICLE MAKES GRINDING NOISE...CHRYSLER UNABLE TO DIAGNOSE PROBLEM. WHEEL BEARING REPLACED, DRIVESHAFT REPLACED, MOTOR MOUNT SHIM MACHINED AND INSTALLED...TO NO AVAIL. CHRYSLER NOW BELIEVES IT COULD BE THE FRONT DIFFERENTIAL. CHRYSLER IS BASICALLY EXPERIMENTING WITH VEHICLE IN HOPES THAT NOISE WILL GO AWAY. I HAVE REQUESTED THAT THE VEHICLE BE RETURNED TO CHRYSLER (THROUGH VEHICLE BUY BACK PROGRAM). LONG TERM RELIABILITY AND SAFETY OF VEHICLE QUESTIONABLE AT THIS TIME. DRIVETRAIN HAS BEEN DETERMINED TO BE CAUSE OF PROBLEM. *AK

Other Durango model years

20222021202020192018201720162015201420132012201120082007200620052004200320022001200019991998

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