What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2021 Dodge Durango

Typical pattern

8.2% of complaints about the 2021 Dodge Durango came in the first year, which is unremarkable for a 2021 vehicle — around the middle of the 159 model-years on record. The median complaint arrives at 4.1 yr in service. The most-reported system is exterior lighting (90 complaints), typically at 4.7 yr or about 56,000 miles.

Complaints
269
Median age at failure
4.1 yr
Median mileage
29,000 n=42
Crash / fire / tow
10.4% of reports
Safety recalls
8

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Exterior lighting
90 reports · 56,000 mi
4.7 yr
1.1%
Electrical system
40 reports · 1,280 mi
4.3 yr
10%
Other
24 reports · 1,280 mi
4.1 yr
16.7%
Engine
22 reports · 22,000 mi
4.2 yr
13.6%

Safety recalls — NHTSA campaigns

26V528000 2026-08-13
Structure:body:hatchback/liftgate

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, possibly resulting in damage to the spoiler during liftgate use.

A damaged rear spoiler may detach and create a road hazard, increasing the risk of a crash.

24V436000 2024-06-13
Back over prevention: sensing system: camera

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

23V115000 2023-02-23
Structure:body:hatchback/liftgate

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.

A damaged rear spoiler can detach and become a road hazard, increasing the risk of a crash.

22V284000 2022-04-28
Engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)

Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.

An unexpected loss of drive power increases the risk of a crash.

22V154000 2022-03-14
Steering:rack and pinion

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.

Difficulty steering, or a loss of steering control, can increase the risk of a crash.

22V140000 2022-03-10
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

21V842000 2021-10-28
Structure:body

Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.

A damaged rear spoiler could detach and become a road hazard, increasing the risk of a crash.

21V280000 2021-04-22
Air bags:critical fasteners

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.

In owners’ own words

Electrical system 1,280 mi 7 mo in service
YOUR VEHICLE'S AIR BAG WARNING LIGHT RECENTLY INDICATED THE AIR BAG SYSTEM MAY NOT BE WORKING PROPERLY. THE AIR BAGS IN YOUR VEHICLE MIGHT NOT INFLATE IN A COLLISION, OR THEY COULD INFLATE WITHOUT A COLLISION IF YOU DO NOT GET THE REQUIRED SERVICE. HAVE YOUR VEHICLE CHECKED AT YOUR DEALERSHIP. THE SOS EMERGENCY ALERT OPENS UP ON THE SCREEN AND STATES IT COULDN'T CONNECT PLEASE HAVE VEHICLE SERVICED AT DEALER. ITS DISTRACTING AND CAN CAUSE YOU TO HAVE AN ACCIDENT
Electrical system 1,280 mi 7 mo in service
YOUR VEHICLE'S AIR BAG WARNING LIGHT RECENTLY INDICATED THE AIR BAG SYSTEM MAY NOT BE WORKING PROPERLY. THE AIR BAGS IN YOUR VEHICLE MIGHT NOT INFLATE IN A COLLISION, OR THEY COULD INFLATE WITHOUT A COLLISION IF YOU DO NOT GET THE REQUIRED SERVICE. HAVE YOUR VEHICLE CHECKED AT YOUR DEALERSHIP. THE SOS SYSTEMS COMES ON THE SCREEN AND IS VERY DISTRACTING WHEN DRIVING. THEN IT STATES IT COULDN'T CONNECT TO SOS SYSTEM AND CONTACT A DEALER. RED LIGHT COMES ON THE DASH AND ON THE REARVIEW MIRROR. ALMOST CAUSED ME TO WRECK.
Electrical system mileage not reported 10 mo in service
On several occasions the informatic system makes a loud boom and the screen starts pixelating and shuts down, then randomly restarts. I have been to the dealer several times and once the replaced the system and it is still happening almost causing me to have a collision.
Other 1,280 mi 7 mo in service
YOUR VEHICLE'S AIR BAG WARNING LIGHT RECENTLY INDICATED THE AIR BAG SYSTEM MAY NOT BE WORKING PROPERLY. THE AIR BAGS IN YOUR VEHICLE MIGHT NOT INFLATE IN A COLLISION, OR THEY COULD INFLATE WITHOUT A COLLISION IF YOU DO NOT GET THE REQUIRED SERVICE. HAVE YOUR VEHICLE CHECKED AT YOUR DEALERSHIP. THE SOS EMERGENCY ALERT OPENS UP ON THE SCREEN AND STATES IT COULDN'T CONNECT PLEASE HAVE VEHICLE SERVICED AT DEALER. ITS DISTRACTING AND CAN CAUSE YOU TO HAVE AN ACCIDENT

Other Durango model years

20222021202020192018201720162015201420132012201120082007200620052004200320022001200019991998

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