What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2018 Dodge Durango

Typical pattern

4.8% of complaints about the 2018 Dodge Durango came in the first year, which is unremarkable for a 2018 vehicle — around the middle of the 182 model-years on record. The median complaint arrives at 4.7 yr in service. The most-reported system is electrical system (87 complaints), typically at 3.9 yr or about 29,000 miles.

Complaints
331
Median age at failure
4.7 yr
Median mileage
22,500 n=121
Crash / fire / tow
8.2% of reports
Safety recalls
5

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
87 reports · 29,000 mi
3.9 yr
4.6%
Exterior lighting
56 reports · 41,000 mi
5.5 yr
0%
Other
32 reports · 25,500 mi
4.3 yr
3.1%
Engine
26 reports · 29,000 mi
4.8 yr
3.8%
Seats
22 reports · 76,050 mi
6.9 yr
9.1%
Service brakes
20 reports · 15,000 mi
5.7 yr
10%

Safety recalls — NHTSA campaigns

24V838000 2024-11-07
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.

A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.

22V426000 2022-06-09
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.

18V524000 2018-08-09
Electrical system:wiring:front underhood

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

A vehicle stall can increase the risk of a crash.

18V332000 2018-05-17
Electrical system:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

18V280000 2018-05-01
Power train:automatic transmission

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

In owners’ own words

Electrical system 3,000 mi 5 mo in service
THE ENTIRE 8.4" SCREEN ON THE DASHBOARD FLASHES ON AND OFF CONTINUALLY WHETHER THE VEHICLE IS RUNNING OR NOT. SEEMS LIKE THERE IS A MAJOR SHORT IN THE ELECTRICAL SYSTEM. WHILE THIS ISSUE IS HAPPENING YOU HAVE NO CONTROL OVER HEATING, VENTILATION, RADIO, NAVIGATION, APPS OR APPLE CAR PLAY. ALSO, WHILE DRIVING AT NIGHT THE FLASHING SCREEN CAUSES A HAZARDOUS DISTRACTION IN AN OTHERWISE DARK VEHICLE.
Electrical system 500 mi 5 mo in service
I LEASED MY CAR 2018 DODGE DURANGO , I HAD IT FOR A WEEK AND A HALF AND THEN IT STARTED TO MALFUNCTION. THE SCREEN ON MY CAR HAS BEEN REBOOTING FOR ABOUT A WEEK NOW LEAVING ME WITH NO RADIO, GPS, BACK UP CAMERA, AND ALL OTHER EMERGENCY FUNXTIONS THAT COME WITH WITH SYSTEM. I GOT THE CAR BECAUSE OF ITS RADIO AND SYSTEM. NOW I HAVE A $50,000 CAR AND I CANT DRIVE IT BUT I STILL HAVE TO PAY AT THE END OF THE MONTH. THAT IS NOT RIGHT AND I NEED SOME SORT OF COMPENSATION. THIS IS RIDICULOUS.
Electrical system 3,000 mi 1.3 yr in service
PROBLEM WITH BOTH USB OUTLETS. POWER GOES IN AND OUT WHILE DRIVING. PURCHASED THE VEHICLE BRAND NEW ON 09/19/2018. THEY REPLACED THE RADIO AND STILL HAVING THE SAME PROBLEM. TOOK VEHICLE BACK ON THIS DATE 01/21/2019.
Other 500 mi 5 mo in service
I LEASED MY CAR 2018 DODGE DURANGO , I HAD IT FOR A WEEK AND A HALF AND THEN IT STARTED TO MALFUNCTION. THE SCREEN ON MY CAR HAS BEEN REBOOTING FOR ABOUT A WEEK NOW LEAVING ME WITH NO RADIO, GPS, BACK UP CAMERA, AND ALL OTHER EMERGENCY FUNXTIONS THAT COME WITH WITH SYSTEM. I GOT THE CAR BECAUSE OF ITS RADIO AND SYSTEM. NOW I HAVE A $50,000 CAR AND I CANT DRIVE IT BUT I STILL HAVE TO PAY AT THE END OF THE MONTH. THAT IS NOT RIGHT AND I NEED SOME SORT OF COMPENSATION. THIS IS RIDICULOUS.

Other Durango model years

20222021202020192018201720162015201420132012201120082007200620052004200320022001200019991998

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